2002 Suzuki XL7 Recalls & Complaints

Incident: October 7, 2014 · Filed: October 17, 2014

THIS 2002 SUZUKI XL7 LIMITED STARTED TO HAVE TOUCHY STEERING AT 55 MPH AND UP. IT IS SO SENSITIVE THAT IT CAN EVEN CHANGE LANES. WHEN THE STEERING ACTS UP THE WHOLE VEHICLE VIBRATES. I HAD NEW TIRES AND ALIGNMENT AND CHECKED FOR ANY SLACK IN ANYTHING UNDER THE VEHICLE AND IT CHECKED OUT GOOD. I HAVE CHECKED ON THE INTERNET AND FOUND THAT SEVERAL PEOPLE HAVE HAD THE SAME PROBLEM. SOME OF THE PEOPLE SPENT HUNDREDS OF DOLLARS AND STILL HAVE THE SAME PROBLEM. I THINK THAT IT IS DANGEROUS TO DRIVE AND OTHER PEOPLE NEED TO KNOW ABOUT THE PROBLEM. *TR

Incident: August 1, 2009 · Filed: October 11, 2012

AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AND IT HAD TO DO WITH THE AC COMPRESSOR. THIS MAKES SENSE BECAUSE THE XL-7 COMPRESSOR IS DUAL. IT'S RUNS AC AND HEAT. POWER STEERING HAS BEEN LEAKING FOR THE PAST YEAR. I WOULD ADD POWER STEERING FLUID EVERY TWO WEEKS OR SO. BUT NOW IT'S PROGRESSIVELY GOTTEN WORSE. I HAVE TO ADD FLUID EVERY OTHER DAY. FRONT AND BACK BUMPER IS DISPLAYING CORROSION. IT LOOKS LIKE THE METAL HINGES THAT HOLD UP THE BUMPERS ARE WEARING AND YOU CAN SEE IT. THIS CAR WAS NOT BUILT TO LAST. I FORESEE MANY MORE ISSUES. *TR

Incident: March 1, 2012 · Filed: May 23, 2012

TL* THE CONTACT OWNS A 2002 SUZUKI XL7. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AS THE FRONT CROSS MEMBER BEING BROKEN DUE TO DEFECTIVE MATERIAL. THE FAILURE CAUSED THE ENGINE TO LEAN TO THE RIGHT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 141,000.

Incident: January 6, 2009 · Filed: October 12, 2011

TL* THE CONTACT OWNS A 2002 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ABNORMALLY ACCELERATED. THE BRAKES WERE ENGAGED AND THE VEHICLE SLOWED DOWN WITH A LOUD GRINDING NOISE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY ADVISED THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Incident: April 11, 2010 · Filed: January 28, 2011

CONDENSATION FROM VEHICLES AIR CONDITIONING DRIPS ONTO THE INSULATION AROUND BRAKE LINE THAT IS SUPPOSED TO PROTECT BRAKE LINE FROM EXHAUST MANIFOLD HEAT. LIVING IN TEXAS THE VEHICLE RARELY IS TURNED ON WITHOUT THE AIR CONDITIONING. THE CONTINUED SATURATION, DRYING AND VIBRATION OF NORMAL DAY TO DAY USE CAUSED A LEAK IN ONE OF THE TWO BRAKE LINES LEADING TO THE REAR OF THE VEHICLE. THIS WAS DISCOVERED AFTER OWNER REPORTED SPONGY FEELING AND LOSS OF BRAKE HOLDING STRENGTH WHILE IN STOPPED POSITION. UPON FURTHER INSPECTION IT WAS NOTICED BOTH BRAKE LINES BEHIND PROTECTIVE INSULATION HAS SEVER OXIDATION CLOSEST TO THE ENDS THAT ARE ATTACHED TO AN ADAPTER. FIX THAT I EMPLOYED WAS TO BYPASS THE EXTENSION THAT RAN FROM THE TOP OF THE ENGINE DOWN THE PASSENGER SIDE, ENTERED THE INSULATED EXTENSION AND THEN ENTERED THE ADAPTER THEN INTO THE REAR BRAKE LINES. I WAS ABLE TO BYPASS ALL THE UNNEEDED JOINTS WITH 2 48 BRAKE LINES AND 2 COUPLINGS BOUGHT FROM LOCAL AUTO PARTS AND REROUTED LINE FROM DRIVER SIDE DOWN ACROSS REAR SIDE OF UNDERCARRIAGE THEN DIRECTLY INTO REAR BRAKE LINE. THE A/C NO LONGER DRIPS ONTO THE BRAKE LINE.

Incident: June 10, 2008 · Filed: October 21, 2010

2002 SUZUKI XL7 A/C COMPRESSOR. WHILE DRIVING AT 65-70 MPH ON THE HIGHWAY, THE AIR CONDITIONING COMPRESSOR LOCKED UP AND SNAPPED THE BELT CAUSING THE POWER STEERING TO STOP WORKING AND THE CAR TO OVERHEAT. I PAID 1200 TO HAVE IT FIXED ABOUT 2 YEARS AGO. NOW THE NEW ONE IS MAKING A LOT OF NOISE AND NEEDS TO BE REPLACED. I LOOKED ON MESSAGE BOARDS AND SEE THAT THIS IS A HUGE PROBLEM ON THESE CARS FOR HUNDREDS IF NOT THOUSANDS OF PEOPLE. THIS COMPANY NEEDS TO CORRECT THIS PROBLEM. IT'S A MAJOR SAFETY ISSUE AND VERY EXPENSIVE TO FIX MULTIPLE TIMES. *TR

Incident: January 7, 2005 · Filed: January 20, 2010

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. THE CONTACT STATED THAT THE AIR COMPRESSOR FAILED. WHILE DRIVING APPROXIMATELY 35 MPH WITH THE DEFROST ENGAGED, THE VEHICLE SHUT OFF. THE DEALER ADVISED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR PAYING THE REPAIR COST SINCE THERE WERE NO RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 91,000.

Incident: August 1, 2009 · Filed: August 19, 2009

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. THE CONTACT MADE SEVERAL ATTEMPTS TO START THE VEHICLE; HOWEVER, THE ENGINE FAILED TO START. THERE WERE NO PRIOR WARNINGS. ROAD SIDE ASSISTANCE WAS NOTIFIED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE OCCURRED AND WAS RELATED AFTER THE FUEL PUMP WAS REPLACED. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 112,630.

Incident: May 4, 2008 · Filed: June 3, 2009

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING 35 MPH DOWNHILL ON PAVED ROADS, THE FRONT BRAKES FAILED AND CAUSED THE VEHICLE TO PULL TO THE RIGHT. THE CONTACT CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) AND WAS INFORMED THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 6/18/09 *CN UPDATED 06/22/09*JB

Incident: January 1, 2009 · Filed: May 13, 2009

TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING SOUND. THE AIR CONDITIONING SHUT OFF AND SHE EXITED OFF THE INTERSTATE. IN ADDITION, THE POWER STEERING WOULD NOT ALLOW HER TO TURN PROPERLY. SHE TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART IT, BUT THE FAILURES CONTINUED. THE CONTACT MANAGED TO DRIVE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ISSUE MAY HAVE BEEN THE POWER STEERING. SHE PURCHASED FLUID, BUT ANOTHER MECHANIC STATED THAT THE BELT FAILED. THE CONTACT WENT TO AN AUTO PARTS STORE AND A MECHANIC REPLACED THE BELT. SHE THEN TOOK THE VEHICLE TO A DEALER WHO STATED THAT THE AIR CONDITIONING COMPRESSOR NEEDED TO BE REPLACED AND WOULD COST APPROXIMATELY $2,500. SHE WENT TO AN AUTO SERVICE SHOP AND THE MECHANIC DISABLED THE AIR CONDITIONING MECHANISM BECAUSE IT COULD POTENTIALLY BE A SAFETY HAZARD, IF ACTIVATED. THE COMPRESSOR HAS NOT YET BEEN REPLACED. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000 AND FAILURE MILEAGE WAS APPROXIMATELY 59,000.