NHTSA vehicle safety data

2004 Setra S417 Recalls & Complaints

The 2004 Setra S417 has 10 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Setra dealer.

NHTSA recall and complaint data for the 2004 Setra S417. Recall data is refreshed daily from NHTSA.

2004 Setra S417 owner complaints

Owners have filed 1 complaint with NHTSA about the 2004 Setra S417, describing incidents dated January 14, 2004.

Most-cited components

  • Suspension 1 complaint

Newest complaints

  • ODI #10106093 · Filed

    2004 SKI-DOO SUMMIT HIGHMARK X UPON BACKING DOWN FROM CARRIER LEFT FRONT SKI SNAGGED UNDER LOADING RAMP AND BROUGHT THE SLED TO A STOP. LATER IT WAS NOTICED THAT THE LOWER FRONT A-ARM HAD BEEN TORN FROM ITS REAR MOUNT. AT THE TIME I WAS TOLD THE SLED WAS TOTALED BY THE DEALER, A MONTH LATER THE…

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DOT MARKING/FMVS 205

NHTSA #11V220000 · Visibility — Glass, Side/Rear · NHTSA notice

Reported April 6, 2011 · SETRA OF NORTH AMERICA

Potentially affected: 171 vehicles

Owners notified May 2, 2011

Defect description

SETRA IS RECALLING CERTAIN MODEL YEAR 2003-2010 S417 AND MODEL YEAR 2011 S417 TC MOTOR COACHES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE PARTITION GLASS BEHIND THE DRIVER OF EACH AFFECTED BUS DOES NOT HAVE THE NECESSARY DOT MARKINGS AS SPECIFIED AND WAS NOT MARKED CORRECTLY.

Safety consequence

COMPLIANCE TO FMVSS 205 IS REQUIRED FOR ANY AND ALL VEHICLES IN THE UNITED STATES TO ASSURE MINIMUM SAFETY REQUIREMENTS.

Manufacturer remedy

DEALERS WILL REPLACE THE PARTITION GLASS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED BEGIN DURING MAY 2011. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Notes

THIS RECALL CAMPAIGN IS AN EXPANSION TO 10V-625.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

EMERGENCY EXIT LABEL/FMVSS 217

NHTSA #09V044000 · Equipment — Other — Labels · NHTSA notice

Reported February 4, 2009 · SETRA OF NORTH AMERICA

Potentially affected: 490 vehicles

Owners notified June 1, 2009 · Vehicles built September 1, 2002 – December 31, 2009 (per NHTSA)

Defect description

SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE REQUIREMENTS OF S5.5.2 THAT INDICATES THE LOCATION OF THE NEAREST RELEASE MECHANISM SHALL BE PLACED WITHIN THE OCCUPANT SPACE. EXAMPLE: "EMERGENCY EXIT INSTRUCTIONS LOCATED NEXT TO SEAT AHEAD" THESE LABELS ARE NOT INSTALLED IN THE MOTOR COACHES MENTIONED IN THE EXAMPLE ABOVE.

Safety consequence

IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

IMPROPER WIRING OF HARNESS BEHIND REAR TOILET

NHTSA #07V198000 · Electrical System — Wiring · NHTSA notice

Reported May 8, 2007 · SETRA OF NORTH AMERICA

Potentially affected: 507 vehicles

Owners notified May 18, 2007 · Vehicles built September 1, 2002 – March 31, 2007 (per NHTSA)

Defect description

ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRING HARNESS LOCATED BEHIND THE REAR TOILET WAS NOT PROPERLY INSTALLED. AS A RESULT, RUBBING CAN OCCUR ON THE OUTSIDE WIRE INSULATION CAUSING THE INSULATION TO WEAR AWAY AND EVENTUALLY CAUSE SUBSEQUENT ARCING.

Safety consequence

THIS COULD LEAD TO A SHORT CIRCUIT AND POSSIBLY A SUBSEQUENT FIRE.

Manufacturer remedy

DEALERS WILL CHECK THE WIRING HARNESS ROUTING AND WILL CHANGE THE DAMAGED WIRES. IN ADDITION THE WIRING HARNESS WILL BE RELOCATED IN SUCH A WAY AS TO PREVENT RUBBING. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

ELECTRICAL SOLAR ROOF HATCHES

NHTSA #07V193000 · Electrical System · NHTSA notice

Reported May 4, 2007 · SETRA OF NORTH AMERICA

Potentially affected: 482 vehicles

Owners notified May 18, 2007 · Vehicles built September 1, 2002 – February 28, 2007 (per NHTSA)

Defect description

ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRE PREPARATION FOR THE CONTROL OF SOLAR ROOF HATCHES WAS NOT CARRIED OUT PROPERLY. THIS WIRING MAY CONTAIN OPEN ENERGIZED WIRE ENDS LOCATED IN THE HARNESS.

Safety consequence

IF THE OPEN WIRE ENDS COME INTO CONTACT WITH PARTS OF THE FRAME, IT MAY BE POSSIBLE FOR A SHORT CIRCUIT TO OCCUR AND THEN A SUBSEQUENT FIRE.

Manufacturer remedy

DEALERS WILL SEND OUT TECHNICIANS TO DISCONNECT THE POWER TO THE WIRES AND REROUTE THE WIRES PROPERLY FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

TURBOCHARGER FAILURE/POSSIBLE FIRE/SERIES 60/DDC

NHTSA #06V233000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice

Reported June 29, 2006 · SETRA OF NORTH AMERICA

Potentially affected: 335 vehicles

Vehicles built March 1, 2003 – May 31, 2006 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES C-60 ENGINES, THE ELECTRONIC CONTROL MODULE (ECM) WILL REQUIRE TO BE REPROGRAMMED TO CURRENT MAINFRAME CALIBRATIONS.

Safety consequence

REPROGRAMMING THE ECM WILL PREVENT THE POTENTIAL OF A TURBOCHARGER FAILURE FROM PROGRESSING TO AN ENGINE COMPARTMENT FIRE.

Manufacturer remedy

DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REPROGRAM THE ECM TO CURRENT MAINFRAME CALIBRATIONS FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR SETRA AT 905-403-7807.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

TRANSVERSE CONTROL ARM/FRONT AXLE

NHTSA #06V207000 · Suspension — Front — Control Arm · NHTSA notice

Reported June 13, 2006 · SETRA OF NORTH AMERICA

Potentially affected: 84 vehicles

Owners notified June 26, 2006

Defect description

ON CERTAIN MOTOR COACHES, THE TRANSVERSE CONTROL ARM OF THE FRONT AXLE MIGHT BREAK AS A RESULT OF EXTREME PRESSURE (E.G., DURING A SUDDEN APPLICATION OF THE BRAKES AT THE FINAL STAGE OF THE STOP).

Safety consequence

THIS CONDITION COULD RESULT IN A LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

SETRA TECHNICAL REPRESENTATIVES WILL CONTACT THE CUSTOMER TO SET UP AN APPOINTMENT TO TEST THE TRANSVERSE CONTROL ARM AND, IF NECESSARY, WILL REPLACE THE TRANSVERSE CONTROL ARM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 26, 2006. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

FMVSS 101/PARKING BRAKE INDICATOR LAMP

NHTSA #05V228000 · Parking Brake — Indicator Light · NHTSA notice

Reported May 17, 2005 · SETRA OF NORTH AMERICA

Potentially affected: 317 vehicles

Owners notified May 24, 2005 · Vehicles built September 1, 2002 – April 30, 2005 (per NHTSA)

Defect description

CERTAIN (36-58 PASSENGER) MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS." THE PARKING BRAKE INDICATOR LAMP ILLUMINATES IN GREEN AND NOT RED, WHEN THE PARKING BRAKE IS ENGAGED.

Safety consequence

ILLUMINATION IN RED IS REQUIRED BY THE APPLICABLE STANDARD.

Manufacturer remedy

DEALERS WILL INSTALL APPROPRIATE SOFTWARE TO CHANGE THE COLOR OF THE PARKING BRAKE INDICATOR LAMP FROM GREEN TO RED FREE OF CHARGE. THE RECALL BEGAN ON MAY 24, 2005. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

PARKING BRAKE INDICATOR LIGHT

NHTSA #05V229000 · Parking Brake — Indicator Light · NHTSA notice

Reported May 10, 2005 · SETRA OF NORTH AMERICA

Potentially affected: 317 vehicles

Owners notified May 24, 2005 · Vehicles built September 1, 2002 – April 30, 2005 (per NHTSA)

Defect description

ON CERTAIN 36-58 PASSENGER MOTOR COACHES, THE PARKING BRAKE INDICATOR LIGHT ON THE DASHBOARD MAY ILLUMINATE IN LIMITED CIRCUMSTANCES EVEN THOUGH THE PARKING BRAKE IS NOT ENGAGED.

Safety consequence

THE DRIVER MAY MISINTERPRET THE SIGNAL AND WRONGLY ASSUME THE PARKING BRAKE IS ENGAGED. THE VEHICLE COULD ROLL UNAWARE, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL REPLACE THE PARKING BRAKE PRESSURE SWITCH FREE OF CHARGE. THE RECALL ON MAY 24, 2005. OWNERS MAY CONTRACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

SETRA\FUEL TANK LEAKS

NHTSA #04V219000 · Fuel System, Gasoline — Storage · NHTSA notice

Reported May 6, 2004 · SETRA OF NORTH AMERICA

Potentially affected: 71 vehicles

Owners notified May 28, 2004 · Vehicles built July 1, 2003 – March 31, 2004 (per NHTSA)

Defect description

ON CERTAIN MOTOR COACHES, UNDER SOME CONDITIONS, CRACKS AND FISSURES CAN FORM ON THE LOWER SECTIONS OF THE TANKS' SIDE WALLS, LEADING TO FUEL LEAKAGE.

Safety consequence

FUEL LEAKAGE IN THE PRESENCE OF A IGNITION SOURCE MAY RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE FUEL TANKS. OWNER NOTIFICATION BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

SETRA/FMVSS 101/DISPLAY CONTROLS

NHTSA #04V091000 · Electrical System · NHTSA notice

Reported February 20, 2004 · SETRA OF NORTH AMERICA

Potentially affected: 117 vehicles

Owners notified April 6, 2004 · Vehicles built September 1, 2002 – February 29, 2004 (per NHTSA)

Defect description

CERTAIN MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS." THE ILLUMINATION OF THE CONTROLS FOR THE HAZARD WARNING SIGNAL, HEATING/AIR-CONDITIONING FAN, AND WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM HAS ONLY ONE LEVEL OF BRIGHTNESS AND IS NOT ADJUSTABLE. THE CORRECT BRIGHTNESS SHOULD PROVIDE AT LEAST TWO LEVELS OF BRIGHTNESS AND BE ADJUSTABLE.

Safety consequence

IF THIS WERE TO OCCUR DURING A NIGHT-TIME SITUATION THIS COULD CAUSE THE DRIVER NOT TO BE ABLE TO SEE THE CONTROLS AND DISPLAYS AND INCREASE THE RISK OF A CRASH.

Manufacturer remedy

SETRA TECHNICIANS WILL GO TO CUSTOMER LOCATIONS AND REPLACE THE CONTROL SWITCH. THIS RECALL BEGAN APRIL 6, 2004, WITH PHASED COMPLETION DATES. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SETRA AT 1-800-882-8054.

Notes

CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other Setra S417 model years

Check your 2004 Setra S417 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Setra S417 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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