2001 Saturn SC1 Recalls & Complaints

Incident: April 17, 2012 · Filed: April 21, 2012

IN 2007, BASED ON RECOMMENDATIONS FROM SERVICE TECHNICIANS AND OTHER OWNERS OF MY CAR'S MODEL, I PURCHASED NEW MICHELIN HYDROEDGE TIRES. UPON RECENT INSPECTION AND ROTATION AT A SERVICE CENTER, IT WAS NOTED THAT ALL FOUR OF MY TIRES WERE DRY-ROTTING AT THE SIDEWALL NEAR THE TREADS. THE TECHNICIAN STATED THAT "MICHELINS DO THAT." THE TIRES ARE 4 1/2 YEARS OLD, HAVE BEEN DRIVEN 23,000 MILES WITH VERY LITTLE TREAD WEAR (9/32" LEFT) AND ARE NOT HOUSED INSIDE A GARAGE WHERE OZONE COULD AFFECT THEM. I DRIVE 10 MILES ROUND TRIP EACH WORK DAY. I ALSO DO NOT LIVE IN AN URBAN AREA. I RESEARCHED THIS ISSUE ONLINE AND FOUND MANY SIMILAR COMPLAINTS OF DRY ROT LEADING TO BLOWOUTS, OFTEN WITH RELATED ACCIDENTS. IN MANY INSTANCES MICHELIN DENIED ANY RESPONSIBILITY AND SITED EVERYTHING FROM ENVIRONMENTAL REACTIONS TO POTHOLE AND CURB HITS BY DRIVERS SOMETIMES DENYING A CLAIM BEFORE RECEIVING THE CUSTOMER'S DOCUMENTATION. THERE ARE TOO MANY COMPLAINTS TO IGNORE ANYMORE. JUST BECAUSE MANY OF US HAVE FOUND THE PROBLEM BEFORE THE TIRES CAUSED AN ACCIDENT DOESN'T MEAN THIS IS NOT SERIOUS. HOW MANY OCCURRENCES DOES THE NHTSA NEED BEFORE IT ACTS PROACTIVELY TO END THIS SAFETY RISK? I HOPE THIS COMPLAINT SPEAKS FOR CONSUMERS WHO FILED PREVIOUSLY, OTHERS WHO HAVE NOT FILED AND FOR THOSE WHO DO NOT KNOW THEY ARE AT RISK. PLEASE DO NOT WAIT UNTIL A HIGH-PROFILE FIERY CRASH BRINGS LIGHT TO THIS ISSUE (AS SEEMS TOO OFTEN TO BE THE CASE IN OUR SOCIETY.) MICHELIN HAS HAD A FEW MAJOR TIRE RECALLS, ONE JUST RECENTLY, SO THERE IS PROBABLE CAUSE TO INVESTIGATE THE DRY ROT COMPLAINTS. INVESTIGATE NOW SO WE CAN ALL BENEFIT FROM THE NHTSA, AN ENTITY THAT IS AND WILL CONTINUE TO BE ACCOUNTABLE FOR THE SAFETY OF ALL TAXPAYERS. THANK YOU. *JS

Incident: September 5, 2010 · Filed: September 7, 2010

TL*THE CONTACT OWNS A 2001 SATURN SC2 EQUIPPED WITH SIGMA SUPREME TIRES. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD SHAKE. SHE DID NOT WANT TO PROVIDE AN APPROXIMATE SPEED BECAUSE THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE SHE WAS INFORMED THAT THERE WAS TREAD SEPARATION ON THE FRONT DRIVERS SIDE TIRE. THE TIRE WAS REPLACED. THE FAILURE HAD NOT RECURRED. THE FAILURE AND CURRENT MILEAGES WERE 67,419. THE VIN WAS UNAVAILABLE.

Incident: August 9, 2003 · Filed: July 27, 2010

TL* THE CONTACT OWNS A 2001 SATURN SC2. THE CONTACT STATED WHILE INSERTING THE KEY INTO THE IGNITION, SHE NOTICED THAT THE IGNITION SWITCH WAS LOOSE. THE IGNITION SWITCH WAS REPLACED BY THE DEALER. THE FAILURE RECURRED. THE IGNITION SWITCH WAS REPLACED BY THE DEALER AUGUST 2003, JUNE 2004 AND AUGUST 2006. THE FAILURE PERSISTED AND THE DEALER INFORMED THE CONTACT THAT THE IGNITION CYLINDER WOULD TO BE REPLACED AGAIN. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT FURTHER REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000 AND THE CURRENT MILEAGE WAS 67,579.

Incident: March 15, 2007 · Filed: July 15, 2008

I HEAR A LOT OF PROBLEMS WITH THE SUNROOF NOT WORKING PROPERLY. I WENT TO THE DEALER AND THEY WERE GOING TO CHARGE ME OVER $1000. I TOLD THEM NO BECAUSE I THINK IT SHOULD BE FREE SINCE A LOT OF SATURN OWNERS HAVE PROBLEMS WITH IT. WHY HASN'T THERE BEEN A RECALL ON THEM? *TR

Incident: June 27, 2008 · Filed: June 27, 2008

THE POWER SUNROOF ON MY 2001 SATURN SC-2 WAS MAKING A GRINDING NOISE WHEN I OPENED IT AND WHEN IT WAS CLOSING. YESTERDAY, WHILE DRIVING THE SUNROOF WAS STUCK IN THE OPEN POSITION. THE SATURN DEALER CHARGED $46.00 TO DIAGNOSE THE PROBLEM. THEY SAID IT WAS THE MOTOR AND THIS WOULD COST ABOUT $380.00 TO REPLACE. I AGREED TO THE CHARGE. THEN THEY CALLED TO SAY THE NEW MOTOR DID NOT CORRECT THE PROBLEM. THEY WANTED AN ADDITIONAL $950.00 TO REPLACE A MODULE. I TOLD THEM NOT TO DO THE WORK; THAT THE PRICE WAS TOO HIGH. THEY SAID THE CAR WAS OLD AND THIS PART ALWAYS FAILS. I ALSO REFUSED TO PAY FOR A MOTOR I DIDN'T NEED SINCE THEY MISDIAGNOSED THE PROBLEM. THIS VEHICLE HAS 56,000 MILES AND I LIVE IN MICHIGAN. THE SUNROOF IS ONLY USED A FEW MONTHS A YEAR. THIS IS A FAULTY PART. IF THIS IS A PART THAT "ALWAYS FAILS" ACCORDING TO THE DEALER SERVICE DEPARTMENT WHY HASN'T GM HAD THEM RECALLED, AND REPAIR THEM FOR FREE?

Incident: January 1, 2003 · Filed: January 23, 2008

TL*THE CONTACT OWNS A 2001 SATURN SC2. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE ACCELERATED. THE VEHICLE ACCELERATED TO 55 MPH. THE EMERGENCY BRAKE WAS APPLIED, BUT THE FAILURE CONTINUED. THE RPM'S INCREASED. THE GEAR WAS SHIFTED INTO PARK AND THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 44,861 AND CURRENT MILEAGE WAS 100,622.

Incident: April 2, 2007 · Filed: April 24, 2007

DRIVING A 2001 SATURN SC2 RAN FRONT OF VEHICLE INTO REAR BUMPER OF A FORD TRUCK, COLLISION SPEED APPROX. 35 MPH. I HAD MY SEAT BELT ON , THE AIR BAGS DEPLOYED. I HIT THE WINDSHIELD WITH THE TOP OF MY HEAD AND WAS KNOCKED OUT. I AM 5'7" AND WAS SITTING PROPERLY IN THE SEAT WITH BOTH HANDS ON THE STEERING WHEEL AT THE TIME OF THE COLLISION. I SUSTAINED NECK AND BACK INJURIES. *JB

Incident: February 8, 2007 · Filed: February 11, 2007

ON THURSDAY, FEBRUARY 8, 2007, I WAS STOPPED AT A STOP LIGHT ON NORTH AURORA ROAD IN NAPERVILLE, ILLINOIS. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE ACCELERATOR TO PROCEED THROUGH THE INTERSECTION. AT THAT TIME, THE CAR REVVED TO 6000 RPM AND WENT FROM 0-40 MPH. I THOUGHT THE ACCELERATOR MUST BE STUCK, SO I TRIED TO MAKE SURE IT WASN'T. IT WAS NOT STUCK. I STEPPED ON THE BRAKES, BUT NOTHING HAPPENED. THE CAR JUST KEPT REVVING AND GOING 40 MPH. I KNEW I HAD TO GET THE CAR STOPPED OR RISK HITTING CARS AT THE NEXT INTERSECTION OR GOING THROUGH A RED LIGHT. I SAW A ROAD TO THE RIGHT AHEAD OF ME AND DECIDED THAT I HAD TO MAKE THAT TURN. I TURNED ONTO ENTERPRISE ROAD GOING 40 MPH. IT WAS THEN THAT I WAS ABLE TO GET THE CAR INTO NEUTRAL AND TURNED THE KEY OFF TO GET THE CAR TO STOP. I HAD THE CAR TOWED TO A GARAGE WHERE THE MECHANIC THOUGHT THAT IT WAS A FOULED THROTTLE PLATE. HE "FIXED" THE PROBLEM AND I PICKED THE CAR UP. DRIVING THE CAR TO MY HOME APPROXIMATELY 5 MILES AWAY, THE CAR SEEMED OKAY. HOWEVER, AFTER I PUT THE CAR IN THE GARAGE AND PUT IT INTO THE PARK POSITION, THE CAR REVVED AGAIN TO 3000 RPM. MY HUSBAND WITNESSED THIS. NEEDLESS TO SAY, THE CAR IS GOING AGAIN TO THE MECHANIC. I AM AFRAID TO DRIVE THIS CAR.*JB

Incident: January 13, 2007 · Filed: January 26, 2007

WHILE DRIVING IN THE CENTER LANE ON A 3-LANE HIGHWAY THE VEHICLE SHUT OFF WITHOUT WARNING. NO LIGHTS WERE VISIBLE ON THE DASHBOARD PRIOR TO THE ENGINE SHUTTING OFF. THE LOSS OF POWER STEERING AND POWER BRAKES RESULTED IN A LOSS OF CONTROL OF THE VEHICLE. THE CAR SWERVED INTO THE RIGHT LANE STRIKING ANOTHER MOTORIST AND THEN SPUN OUT OF CONTROL MAKING AT LEAST TWO FULL REVOLUTIONS BEFORE COMING TO A REST AGAINST THE GUARD RAILS OF THE MEDIAN. THE OTHER MOTORIST INVOLVED IN THE CRASH WAS ABLE TO DRIVE OFF THE SCENE AFTER THE POLICE RESPONDED, BUT MY CAR NEEDED TO BE TOWED TO A LOCAL DEALER FOR AN AUTOBODY AND ENGINE REPAIR ESTIMATE. THE ENGINE DIAGNOSTIC TEST INDICATED THAT THERE WERE 8 SEPARATE ERROR CODES IN THE COMPUTER. TWO WERE CAM SHAFT ERROR CODES, THREE TRANSMISSION ERROR CODES, A LOW COOLANT ERROR CODE AND A COMMUNICATIONS ERROR CODE. ALL TOGETHER THE MECHANIC ESTIMATED WELL OVER $1000 OF EXPENSE TO REPAIR THE ENGINE. THAT EXPENSE IN ADDITION TO THE AUTOBODY ESTIMATE OF $4100 DOLLARS RESULTED IN A TOTAL EXPENSE NEARLY EQUAL TO THE TOTAL VALUE OF MY CAR. *NM

Incident: July 17, 2006 · Filed: July 20, 2006

I HAVE A 2001 SATURN SC-2 COUPE THAT WAS BOUGHT NEW IN 2001. I HAVE ROUTINELY CHANGED THE OIL AND DONE SCHEDULED MAINTENANCE ON THE VEHICLE. THE ENGINE HAS ~75,000 MILES ON IT AND THE TIMING CHAIN RECENTLY WENT OUT WHILE DRIVING DOWN A BUSY HIGHWAY AT 60 MPH. I TOOK IT TO THE MECHANIC AND LEARNED THE TIMING CHAIN DID NOT BREAK BUT BECAME LOOSE. I HAVE ALSO LEARNED SATURN ENGINEERS DESIGNED THE TIMING CHAIN TO RUN THE OIL PUMP. THEREFORE, WHEN THE TIMING CHAIN BECAME LOOSE ON MY SATURN,THE OIL PUMP FAILED TO MAINTAIN OIL PRESSURE ON THAT SIDE OF THE ENGINE AND SUBSEQUENTLY SHEARED OFF A BEARING THAT TRANSFERS POWER FROM THE CAM SHAFT TO THE PISTONS. THE MECHANIC SAID THIS OCCURRED AS A DIRECT RESULT FROM THE TIMING CHAIN FAILING TO DELIVER POWER TO THE OIL PUMP. I AM LEFT WITH REPLACING THE ENGINE. I AM AWARE OF THE TECHNICAL SERVICE BULLETIN THAT SATURN RELEASED IN 2003 THAT DIRECTLY INVOLVED PROBLEMS WITH THE TIMING CHAIN AND SUBSEQUENT TOTAL ENGINE FAILURE. I DON'T UNDERSTAND WHY SATURN OWNERS HAVE NOT BEEN MADE AWARE OF THE PROBLEMS THAT SATURN HAS HAD WITH THE TIMING CHAIN. I SPOKE AT LENGTH WITH SATURN CUSTOMER SERVICE AND MY LOCAL SATURN DEALERSHIP SERVICE MANAGER ON THE PHONE. BOTH OF WHICH STATED THAT SINCE I DID THE OIL CHANGES AND ROUTINE MAINTENANCE MYSELF, THERE WAS NO RECORD OF IT BEING DONE AND THERE WAS LITTLE THEY WOULD DO TO HELP RECTIFY THE SITUATION. THEY ALSO STATED THAT I COULD PAY TO TOW MY SATURN FROM THE MECHANIC SHOP THAT IT WAS AT TO THE DEALERSHIP GARAGE WHERE THEY WOULD GIVE ME AN ESTIMATE OF WHAT IT WOULD COST TO FIX AND WHETHER OR NOT THEY WOULD BE WILLING TO HELP OUT WITH COST. NO ONE AT SATURN WOULD STATE THAT THE TIMING CHAIN COULD HAVE BEEN AT FAULT IN THIS INCIDENT, ALTHOUGH EVERYONE THAT I SPOKE WITH WAS AWARE OF THE TECHNICAL BULLETIN BEING ISSUED OVER THE MATTER. I NOW AM FACED WITH REPLACING THE ENTIRE MOTOR WITH A REPLACEMENT AT AN ESTIMATED COST OF 2500 TO 3000 DOLLARS. THE DAMAGED ENGINE CAN BE MADE AVAILABLE. *NM