NHTSA vehicle safety data
2024 Prevost X3-45 Recalls, Ratings & Complaints
The 2024 Prevost X3-45 has 3 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Prevost dealer.
NHTSA recall and complaint data for the 2024 Prevost X3-45. Recall data is refreshed daily from NHTSA.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
NHTSA #24V523000Reported July 9, 2024 · Prevost Car (US) Inc.
Potentially affected: 2,653 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Safety consequence
An unstable wheelchair increases the risk of injury to lift occupants.
Manufacturer remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EQUIPMENT
NHTSA #24V213000Reported March 20, 2024 · Prevost Car (US) Inc.
Potentially affected: 37 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Safety consequence
Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Manufacturer remedy
Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-13.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
NHTSA #23V889000Reported December 22, 2023 · Prevost Car (US) Inc.
Potentially affected: 2,100 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Safety consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Manufacturer remedy
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Prevost X3-45 model years
Check your 2024 Prevost X3-45 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Prevost X3-45 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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