2006 Porsche Cayenne S Recalls & Complaints

Incident: May 2, 2023 · Filed: February 14, 2024

The contact owns a 2006 Porsche Cayenne S. The contact stated that the front of the vehicle was facing uphill, the contact decided not to reverse down the hill and was attempting to turn the vehicle around to drive down the hill. The contact put the vehicle in park and was hanging over the driver’s front door attempting to see where the edge of the hill was to back up the hill and drive down the hill. However, the gear went into neutral, and the vehicle unexpectedly moved, rolling down the hill. The contact jumped into the moving vehicle and depressed the brake pedal as the back of the vehicle hit the ground smashing the muffler into the vehicle. No warning light was illuminated. The vehicle was taken to the dealer and the contact was informed of the recall. The contact sustained injuries to the chest, left arm and shoulder, and the head. The contact had bruises on both legs and arms, and a large laceration on right shin which required medical attention. In addition, the contact was traumatized. The vehicle was repaired by replacing the plastic bushing on the selector lever cable. The contact referenced NHTSA Campaign Number: 19V446000 (Power Train) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure, and informed the contact the vehicle would be repaired and the vehicle and paying for the damages. The contact was provided a claim number however, the contact was unsuccessful in reaching a representative. The approximate failure mileage was 158,322.

Incident: January 26, 2021 · Filed: January 27, 2021

TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE S. THE CONTACT STATED THE INSULATION FOR THE WIRES ON THE HEADLIGHTS WERE WORN OUT RESULTING IN THE LOSS OF HEADLIGHT FUNCTIONALITY. THE CONTACT STATED THAT CHECK HEADLIGHT AND CHECK TURN SIGNAL LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.*DT CONSUMER STATED EVIDENTLY, THE INSULATION WAS COMPOUNDED FROM A VEGETABLE SOURCE (SOY) NOT VERY DURABLE. THE INSULATION ON THE HEADLIGHT WIRING HARNESSES WERE CRUMBLING. THE HEADLIGHTS HIGH AND LOW BEAM, PARKING LIGHTS AND TURN SIGNALS WERE INTERMITTENT.*JB

Incident: October 24, 2018 · Filed: February 25, 2019

INSULATION ON THE WIRING INSIDE THE HEAD LIGHTS AND WIRING ON THE HARNESSES FEEDING THE HEAD LIGHTS & TURN SIGNAL LIGHTS DETERIORATES AND CRUMBLES. THIS LEADS TO SHORTING OF WIRES AND HEAD LIGHT & TURN SIGNAL FAILING. ADDITIONALLY THE CONNECTORS ON THE HEAD LIGHTS & HARNESSES CORRODE LEADING TO HEADLIGHT/TURN-SIGNAL FAILURE. THIS CAN OCCUR AT ANYTIME, DRIVING WHEN STARTING, STATIONARY, OR TURNING.

Incident: November 14, 2017 · Filed: January 2, 2019

I RECEIVED A RECALL NOTICE FROM PORSCHE (AH10 PORSCHE SAFETY RECALL) FOR REPLACEMENT OF THE FILTER FLANGE OF FUEL PUMP. THE LETTER WAS DATED 14NOV2017. ON 28NOV2017 I TOOK THE CAR TO THE DEALER FOR REPAIR, WHICH WAS SUPPOSED TO BE AT NO COST TO ME. THE DEALER DID NOT HAVE THE NEWLY DESIGNED PART, SO HE REPLACED THE DEFECTIVE FILTER FLANGE (WHICH HAD BEEN LEAKING FUEL), REPLACED IT WITH A NEW PART, BUT STILL UNDER THE RECALLED DESIGN, AND CHARGED ME FOR THE REPAIR EVEN THOUGH THE RECALL STATED THE REPAIR WOULD BE DONE AT NO EXPENSE TO VEHICLE OWNERS. THEN IN AUGUST 2018, I WAS NOTIFIED THAT THE NEWLY DESIGNED PARTS WERE DELIVERED, AT WHICH POINT I BROUGHT THE CAR BACK TO THE DEALER AND THE RECALLED PART WAS REMOVED WITH A NEWLY DESIGNED FILTER FLANGE INSTALLED. THIS WAS COMPLETED ON 08AUG2018 AND ON 09AUG2018 I COMPLETED THE PAPERWORK THAT PORSCHE ASKED ME TO COMPLETE IN ORDER TO RECEIVE REIMBURSEMENT FOR THE NOVEMBER 2017 REPAIR WORK. THE PROCESSING OF THIS PAPERWORK WAS SUPPOSED TO TAKE 6-10 WEEKS. IT IS NOW 21 WEEKS AND COUNTING, I HAVE CONTACTED PORSCHE AND THEIR PROCESSING AGENT (GCG), BUT NEITHER IS ABLE TO TELL ME THE STATUS OF THE CLAIM OR WHO IS WORKING ON IT OR WHAT THE ISSUE IS WITH THE PROCESSING OF MY CLAIM. I'M OUT OF POCKET $1500 FOR OVER A YEAR ON A RECALL THAT WAS SUPPOSED TO BE NO COST TO THE VEHICLE OWNER DUE TO A DANGEROUS DESIGN, WHICH HAD INDEED BEEN LEAKING FUEL AND WHICH COULD HAVE LED TO A DEADLY FIRE.

Incident: July 12, 2018 · Filed: July 12, 2018

NHTSA RECALL NO.: 17V-576; PORSCHE SAFETY RECALL AH10. THE RECALL NOTIFICATION WAS RECEIVED 12/17 AND I HAVE SPOKEN TO MY PORSCHE DEALERSHIP 3 TIMES SINCE. THE PORSCHE DEALERSHIP HAS NOT RECEIVED THE FILTER FLANGE REPLACEMENT PARTS FROM THE MANUFACTURER AND HAS NO IDEA WHEN THEY WILL BE RECEIVED.

Incident: January 17, 2018 · Filed: January 17, 2018

I CALLED THE PHONE THE DEALER AND THEY SAID THEY HAVE ZERO INFORMATION ON THIS ISSUE. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Incident: April 12, 2017 · Filed: April 17, 2017

" SOME 2003 TO 2006 MODEL YEAR PORSCHE CAYENNE VEHICLES WITH V8 ENGINES WERE EQUIPPED WITH PLASTIC COOLANT PIPES THAT CAN PREMATURELY DEGRADE OR FRACTURE. THOSE VEHICLES ARE KNOWN AS THE 'CLASS VEHICLES' AND THE INDIVIDUALS WHO OWNED OR LEASED SUCH CLASS VEHICLES ARE KNOWN AS 'CLASS MEMBERS.' PORSCHE CARS NORTH AMERICA ("PCNA") WAS NOT FOUND LIABLE FOR ANY OF THE CLAIMS ALLEGED IN THIS LAWSUIT. THE PARTIES INSTEAD VOLUNTARILY REACHED A SETTLEMENT. UNDER THE SETTLEMENT AND SUBJECT TO PROOF, PCNA WILL PROVIDE A BENEFIT TO CLASS MEMBERS FOR PAST OR FUTURE COOLANT PIPE REPAIRS IN CLASS VEHICLES." HTTP://WWW.COOLANTPIPESETTLEMENT.COM I WAS DRIVING WHEN SUDDENLY THE "COOLANT WARNING" LIGHT CAME UP. THERE WAS A MASSIVE LEAK. THE ENGINE STARTED TO HEAT UP. THIS WAS DURING MY MORNING COMMUTE TO WORK. THERE WAS A CLASS ACTION LAWSUIT. OWNERS HAD ONLY A YEAR TO MAKE A CLAIM. I NEVER GOT THE PAPERWORK.

Incident: June 1, 2012 · Filed: June 6, 2012

THE DEALER SOLD THE VEHICLE KNOWING COOLANT PIPES WERE NOT UPDATED. JUST HAD THE VEHICLE SERVICED IN APRIL HAD TO PAY FOR MAINTENANCE THAT SHOULD HAVE BEEN DONE BEFORE PURCHASE. THEN 1 JUNE THE WARNING LIGHT CAME ON "CHECK COOLANT LEVEL LOW". THEN THE WARNING LIGHT CAME ON "ENGINE TOO HOT". I WAS FORCED TO PAY FOR REPAIRS WHEN THE MECHANIC RECEIVED A BULLETIN FROM PORSCHE ABOUT THE PROBLEM. CONTACTED PORSCHE AND THEY STATED THE DEALER BRUMOS PORSCHE SHOULD NOT HAVE SOLD THE CAR WITHOUT UPDATING THE COOLANT PIPES. I STILL HAD TO PAY OVER $2,000 DOLLARS. *TR

Incident: December 29, 2011 · Filed: January 3, 2012

THE COOLANT PIPES FAILED ON A RECENT ROAD TRIP DUE TO THE PIPES CRACKING. I LOST ALL OF MY COOLANT AND OVERHEATED MY ENGINE. THIS SEEMS TO BE A COMMON THEME AMONGST 2004-2006 CAYENNE MODELS AS THERE IS CURRENTLY A CLASS ACTION LAWSUIT PENDING. *TR

Incident: October 23, 2011 · Filed: November 1, 2011

UPON RETURNING FROM A 200 MILE TRIP CRUISING AT 60-65 MPH AND EXITING THE OFF RAMP AT LOWER SPEEDS (25-30MPH) MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND STOP UPON COMING TO A COMPLETE STOP. ONCE I STARTED TO ACCELERATE THE VEHICLE AGAIN BEGAN TO SHAKE VIOLENTLY AND LOUD KNOCKING CAME FROM THE UNDER CARRIAGE. I TOOK THE VEHICLE TO MY MECHANIC AND HE SAID THERE IS A FAILURE IN THE CENTER DRIVE SHAFT SUPPORT BEARING AND HAS SEEN THIS IN EVER CAYENNE HE HAS SERVICED. I ALSO LOOKED THIS UP ONLINE AND FOUND MANY COMPLAINTS AND SERVICE TECH'S TALKING ABOUT THIS FAILURE AROUND 70K-90K MILES FOR EVER PORSCHE CAYENNE AND VW TOUREG. I HOPE THERE IS SOME MANUFACTURER FINANCIAL SUPPORT FOR THIS OBVIOUS DEFECT WHICH SHOULD HAVE BEEN RECALLED A LONG TIME AGO. *TR