NHTSA vehicle safety data

2004 Pontiac Grand Am Recalls, Ratings & Complaints

The 2004 Pontiac Grand Am has 4 NHTSA recall campaigns and 293 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Pontiac dealer.

NHTSA recall and complaint data for the 2004 Pontiac Grand Am, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2004 Pontiac Grand Am owner complaints

Owners have filed 293 complaints with NHTSA about the 2004 Pontiac Grand Am, describing incidents dated November 17, 2003 to November 15, 2021.

Most-cited components

Electrical System 140 complaints
Exterior Lighting 53 complaints
Engine 29 complaints
Air Bags 21 complaints
Structure 20 complaints
Service Brakes 19 complaints

Of the 293 complaints on file, 24 report a crash and 7 a fire; across all 293 complaints, owners report 18 injuries and 1 death (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11440526 · Filed November 15, 2021
NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and…
ODI #11331824 · Filed June 30, 2020
ON MULTIPLE OCCASIONS, I HAVE TO GO THROUGH A TIMELY SECURITY RE-SET PROCEDURE DUE TO THE SYSTEM DISABLING MY ABILITY TO START MY CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH OTHER CAR OWNERS LIKE MINE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. IT HAPPENS AT RANDOM TIMES. *TR
ODI #11232776 · Filed July 17, 2019
I WAS THE OWNER OF THE CAR AND SOMEONE ELSE WAS DRIVING AND FILED A CLAIM. I WANT TO KNOW WHY I DID NOT GET ANYTHING IN THE LAW SUIT HER NAME IS [XXX] AT THE TIME SHE LIVED AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Read all 293 complaints

Owner-reported

2004 Pontiac Grand Am mileage at failure

223 of the 293 complaints on file for the 2004 Pontiac Grand Am give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
Component	Median	Middle half	Based on
Electrical System	Median 90,000 miles	Middle half 55,000–130,000 miles	Based on 107 complaints
Exterior Lighting	Median 70,000 miles	Middle half 50,000–100,000 miles	Based on 41 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

Ignition Switch may Turn Off

NHTSA #14V400000 · Electrical System — Ignition · NHTSA notice

Reported July 3, 2014 · General Motors LLC

Potentially affected: 5,877,718 vehicles

Repair completion: 37.05% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14350 · Owners notified September 8, 2014

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

FMVSS 108/AFTERMARKET COMBINATION LAMPS

NHTSA #09E012000 · Exterior Lighting · NHTSA notice

Reported April 7, 2009 · SABERSPORT

Potentially affected: 16,270 vehicles

Owners notified May 11, 2009

Defect description

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Safety consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES PRODUCED BY THE VEHICLE MANUFACTURER.IN ORDER TO DETERMINE IF YOUR AFTERMARKET LAMP ASSEMBLY IS AFFECTED BY THIS NONCOMPLIANCE, PLEASE REVIEW THE LIST OF MODEL NUMBERS PROVIDED TO US BY SABERSPORT.THE LIST CAN BE FOUND UNDER "DOCUMENT SEARCH" LOCATED AT THE BOTTOM OF YOUR SCREEN.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

AFTERMARKET FUEL PRESSURE REGULATORS

NHTSA #07E021000 · Fuel System, Other — Storage — Tank Assembly — Pressure Relief Devices · NHTSA notice

Reported March 12, 2007 · DELPHI

Potentially affected: 742 vehicles

Owners notified April 27, 2007

Defect description

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Safety consequence

FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

Manufacturer remedy

DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Notes

THIS RECALL ONLY PERTAINS TO AFTERMARKET DELPHI FUEL PRESSURE REGULATORS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED BY GENERAL MOTORS.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

GM/FUEL TANK WELD

NHTSA #04V301000 · Fuel System, Gasoline — Storage · NHTSA notice

Reported June 30, 2004 · GENERAL MOTORS CORP.

Potentially affected: 2,857 vehicles

Manufacturer campaign 04058 · Owners notified June 23, 2004 · Vehicles built May 1, 2004 – June 15, 2004 (per NHTSA)

Defect description

CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Safety consequence

FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

Notes

GM RECALL NO. 04058.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

2004 Pontiac Grand Am 4-DR.

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 4, Passenger: 4

Side Crash

Not Rated

Driver: 3, Passenger: 3

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

2004 Pontiac Grand Am 2-DR.

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 4, Passenger: 5

Side Crash

Not Rated

Driver: 1, Passenger: 4

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

293 owner complaints have been filed with NHTSA for the 2004 Pontiac Grand Am.

Power Train

ODI #11440526

Incident: November 15, 2021 · Filed: November 15, 2021

NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System

ODI #11331824

Incident: June 10, 2020 · Filed: June 30, 2020

ON MULTIPLE OCCASIONS, I HAVE TO GO THROUGH A TIMELY SECURITY RE-SET PROCEDURE DUE TO THE SYSTEM DISABLING MY ABILITY TO START MY CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH OTHER CAR OWNERS LIKE MINE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. IT HAPPENS AT RANDOM TIMES. *TR

Air Bags

ODI #11232776

Crash

Filed: July 17, 2019

I WAS THE OWNER OF THE CAR AND SOMEONE ELSE WAS DRIVING AND FILED A CLAIM. I WANT TO KNOW WHY I DID NOT GET ANYTHING IN THE LAW SUIT HER NAME IS [XXX] AT THE TIME SHE LIVED AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Vehicle Speed Control; Service Brakes; Engine

ODI #11222967

Incident: July 18, 2018 · Filed: June 27, 2019

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE HOME WITH THE BRAKE PEDAL DOWN TO THE FLOORBOARD. THE CONTACT'S HUSBAND WAS A MECHANIC AND DIAGNOSED THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Electrical System

ODI #11220910

Incident: June 11, 2019 · Filed: June 18, 2019

I PULLED UP TO A STOP LIGHT AND MY CAR JUST SHUT OFF. I TRIED TO START IT SEVERAL TIMES BUT ALL I GOT WAS A CLICK. THE IGNITION ISN'T CATCHING.

Steering; Exterior Lighting; Fuel/Propulsion System

ODI #11218215

Incident: June 5, 2019 · Filed: June 5, 2019

FUEL SYSTEM RECALL , STRONG GAS SMELL INSIDE CAR EXTERIOR LIGHTING RECALL, HARD TO SEE WHILE DRIVING CAR AT NIGHT ELETRICAL SYTEM IGNITION RECALL POWER CUTS ON AND OFF

Air Bags

ODI #11208949

Incident: May 14, 2019 · Filed: May 21, 2019

VEHICLE SHUTS DOWN AS IT DID DURING RECALL. THEY SUPPOSEDLY REPAIRED IT. I THEN BOUGHT IT FROM PREVIOUS OWNER WHO DID NOT MENTION THE PROBLEM AS BEING ON A RECALL. WE FOUND OUT BUT DEALER SAYS IT WAS REPAIRED. OBVIOUSLY THE FIX DID NOT WORK AS VEHICLE STILL SHUTS DOWN AND SAYS AIRBAG WARNING. WHAT RECOURSE DO WE HAVE WHEN THEY SAY IT WAS PREVIOUSLY REPAIRED BUT WASN'T.

Unknown or Other

ODI #11206337

Incident: March 1, 2016 · Filed: May 8, 2019

I GOT A RECALL OF UNINTENDED IGNITION KEY ROTATION. I TOOK IT IN TO GM AND THEY SAID THEY COULD NOT HELP ME. THEY SAID IT IS FOR THE ORIGINAL KEYS , WHICH I HAVE. BUT MY PLASTIC ON ONE KEY IS BROKE ON ONE SPOT. I TOLD THEM MY IGNITION IS MESSED UP. THE KEY CAN BE PULLED OUT WITH THE CAR STILL RUNNING AND SOME TIMES IT WILL BE TURNED OFF AND KEYS IN MY HAND AND YET IT IS STILL ON. NO ONE EXPLAINED ANYTHING TO ME, EXCEPT THEY COULD NOT HELP ME, THAT IS WAS JUST A PLASTIC PIECE THAT THEY PUT ON THE KEY IN THE HOLE WHERE THE KEY RING GOES. YET I STILL KEEP GETTING THE RECALL IN THE MAIL. WHAT EXACTLY IS THE RECALL?

Electrical System

ODI #11145367

Incident: July 5, 2018 · Filed: November 5, 2018

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT TOOK THE VEHICLE TO WALDORF CHEVROLET CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000), BUT THEY REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE RUBBER COVERING ON THE KEY WAS FRACTURED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 231,000.

Electrical System

ODI #11128755

Incident: June 1, 2018 · Filed: September 11, 2018

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE LOCAL DEALER (NEIL HUFFMAN AUTO GROUP, 3810 SPRINGHURST BLVD #310, LOUISVILLE, KY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 162,000. **TR CONSUMER STATED CAR FAILED TO START ON MANY OCCASIONS. ONLINE COMPLAINTS INCLUDE NOT STARTING POSSIBLE IGNITION SHUT DOWN WRITE OPERATING CAR. PASSLOCK CODE FAULTY. VIN IS INVALID UPDATED 10/26/18*JB

Other Pontiac Grand Am model years

Check your 2004 Pontiac Grand Am VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Pontiac Grand Am at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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