NHTSA vehicle safety data

2018 Pleasure Way Plateau Recalls & Complaints

The 2018 Pleasure Way Plateau has 1 NHTSA recall campaign and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Pleasure Way dealer.

NHTSA recall and complaint data for the 2018 Pleasure Way Plateau. Recall data is refreshed daily from NHTSA.

2018 Pleasure Way Plateau owner complaints

Owners have filed 4 complaints with NHTSA about the 2018 Pleasure Way Plateau, describing incidents dated September 9, 2019 to July 7, 2025.

Most-cited components

Electronic Stability Control (ESC) 2 complaints
Equipment 2 complaints
Service Brakes 2 complaints
Vehicle Speed Control 2 complaints
Unknown or Other 1 complaint

Newest complaints

ODI #11672227 · Filed July 9, 2025
The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
ODI #11362647 · Filed October 4, 2020
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5…
ODI #11362643 · Filed October 4, 2020
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH…

Read all 4 complaints

Awning May Unexpectedly Extend

NHTSA #19V673000 · Equipment · NHTSA notice

Reported September 23, 2019 · Pleasure Way Industries Ltd.

Potentially affected: 1,148 vehicles

Repair completion: 80.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 5, 2020 · Vehicles built June 5, 2017 – September 19, 2019 (per NHTSA)

Defect description

Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.

Safety consequence

If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.

Manufacturer remedy

Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2018 Pleasure Way Plateau. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2018 Pleasure Way Plateau.

Equipment; Unknown or Other

ODI #11672227

Incident: July 7, 2025 · Filed: July 9, 2025

The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.

Vehicle Speed Control; Electronic Stability Control (ESC); Service Brakes

ODI #11362647

Incident: September 25, 2020 · Filed: October 4, 2020

THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.

Vehicle Speed Control; Electronic Stability Control (ESC); Service Brakes

ODI #11362643

Incident: May 2, 2020 · Filed: October 4, 2020

THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY WERE FULLY BOOKED WITH REPAIRS AND COULDN'T TAKE US UNTIL FOLLOWING DAY. I WAS WITHIN 200 MILES OF HOME, WITH A CLEAR DAY, SO I CHOSE TO GET MY FAMILY HOME AND DRIVE WITHOUT THE SAFETY FEATURES, THEN TAKE MY RIG TO MY LOCAL DEALERSHIP. LATER I LEARNED THE SENSOR WAS ALSO PART OF THE EMISSIONS CONTROL SYSTEM. MILAGE WAS 27788, AND MERCEDES DEALERSHIP CONFIRMED A FAILED FRONT LEFT WHEEL SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT LUCKILY I DON'T PANIC EASILY. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.

Equipment

ODI #11266230

Incident: September 9, 2019 · Filed: October 1, 2019

FIAMMA F65 #06693C13R AWNING ON OUR CAMPER VAN 1. THIS AWNING EXTENDED OUT 12' WHILE DRIVING AND WAS ABLE TO PULL OVER SAFETY. 2. THIS AWNING RELEASED AND EXTENDED WITHOUT WARNING WHILE PARKED. THE AWNING WAS 'REPAIRED IN APRIL AFTER THE FIRST INCIDENT. THEN OCCURRED AGAIN IN SEPTEMBER. THERE ARE MANY OTHER ONLINE REPORTS OF THIS HAPPENING. SOME WHILE DRIVING. *JS

Other Pleasure Way Plateau model years

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