NHTSA vehicle safety data

2023 Pleasure Way Ontour Recalls & Complaints

The 2023 Pleasure Way Ontour has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Pleasure Way dealer.

NHTSA recall and complaint data for the 2023 Pleasure Way Ontour. Recall data is refreshed daily from NHTSA.

2023 Pleasure Way Ontour owner complaints

Owners have filed 1 complaint with NHTSA about the 2023 Pleasure Way Ontour, describing incidents dated March 20, 2025.

Most-cited components

Electrical System 1 complaint
Lane Departure 1 complaint

Newest complaints

ODI #11649756 · Filed March 21, 2025
“The 2023 Pleasure-Way Ontour 2.2 motorhome is built on a 2022 Ford Transit 350 HD chassis, VIN [XXX] . Four times while driving on secondary roads at a low rate of speed, or while stopped at an intersection, warning chimes and 6 different types of error messages are generated on the instrument…

Read the full complaint

Generator Set Fuel Hose May Cause Gas Leak

NHTSA #23V493000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported July 17, 2023 · Pleasure Way Industries, Ltd.

Potentially affected: 514 vehicles

Repair completion: 74.9% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 11, 2023

Defect description

Pleasure Way Industries, Ltd (Pleasure Way) is recalling certain 2021-2023 On Tour and Lexor motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Safety consequence

A gas leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Pleasure Way customer service at 1-800-364-0189.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2023 Pleasure Way Ontour. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2023 Pleasure Way Ontour.

Electrical System; Lane Departure

ODI #11649756

Incident: March 20, 2025 · Filed: March 21, 2025

“The 2023 Pleasure-Way Ontour 2.2 motorhome is built on a 2022 Ford Transit 350 HD chassis, VIN [XXX] . Four times while driving on secondary roads at a low rate of speed, or while stopped at an intersection, warning chimes and 6 different types of error messages are generated on the instrument cluster. These messages persist over a 10 to 30 minute period, and then the 12-inch LCD display and instrument cluster shut down. The engine continues to run, but there is a loss of Blind Spot Alert, Pre-Collision Assist, Cross-Traffic Alert, TPMS, HVAC function, turn signals, speedometer, cruise control and all other display functions. Upon turning off the ignition, there is no way to start it again. The only remedy is to disconnect the chassis battery for approximately 15 minutes and then reconnect it. At that point, the engine can be restarted and all errors are cleared from the screen. After a scan of codes from the OBD port, approximately 62 messages are found which are all loss of communication errors.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Other Pleasure Way Ontour model years

Check your 2023 Pleasure Way Ontour VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Pleasure Way Ontour at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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