NHTSA vehicle safety data
2021 PL Custom Type III Recalls, Ratings & Complaints
The 2021 PL Custom Type III has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized PL Custom dealer.
NHTSA recall and complaint data for the 2021 PL Custom Type III. Recall data is refreshed daily from NHTSA.
ELECTRICAL SYSTEM:WIRING
NHTSA #24V008000Reported January 9, 2024 · PL Custom Emergency Vehicles
Potentially affected: 39 vehicles
Defect description
PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
Safety consequence
Overloaded electrical circuits can overheat, increasing the risk of fire.
Manufacturer remedy
Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA #21V654000Reported August 23, 2021 · PL Custom Emergency Vehicles
Potentially affected: 1 vehicles
Defect description
PL Custom Emergency Vehicles (PL Custom) is recalling one 2021 Ford E-450 emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD to freeze or become nonfunctional, due to varying electrical installations.
Safety consequence
If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
Manufacturer remedy
Dealers will replace the IV Standard LCD, free of charge. All vehicles were repaired October 2021. Owners may contact PL Custom's customer service at 1-732-223-1411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other PL Custom Type III model years
Check your 2021 PL Custom Type III VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your PL Custom Type III at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a PL Custom VIN