NHTSA vehicle safety data

2020 Pierce Impel Recalls, Ratings & Complaints

The 2020 Pierce Impel has 6 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Pierce dealer.

NHTSA recall and complaint data for the 2020 Pierce Impel. Recall data is refreshed daily from NHTSA.

EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER

NHTSA #26V217000

Reported April 6, 2026 · Pierce Manufacturing

Potentially affected: 674 vehicles

Defect description

Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

Safety consequence

A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

Manufacturer remedy

Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.

EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER

NHTSA #23V096000

Reported February 17, 2023 · Pierce Manufacturing

Potentially affected: 64 vehicles

Defect description

Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.

Safety consequence

A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.

Manufacturer remedy

Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

NHTSA #21V394000

Reported May 26, 2021 · Pierce Manufacturing

Potentially affected: 2,416 vehicles

Defect description

Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

EQUIPMENT

NHTSA #21V006000

Reported January 13, 2021 · Pierce Manufacturing

Potentially affected: 3 vehicles

Defect description

Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

Safety consequence

Inability to use the wireless remote controller may hinder the firefighting efforts, increasing the risk of injury.

Manufacturer remedy

Pierce will notify owners, and dealers will return the affected controllers to Akron Brass for a software update, free of charge. The recall began on February 22, 2021. Owners may contact Pierce customer service at 1-888-974-3723.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

EQUIPMENT

NHTSA #20V571000

Reported September 22, 2020 · Pierce Manufacturing

Potentially affected: 405 vehicles

Defect description

Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.

Safety consequence

Unintended movement of the aerial device can increase the risk of injury.

Manufacturer remedy

Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

EQUIPMENT

NHTSA #20V120000

Reported February 28, 2020 · Pierce Manufacturing

Potentially affected: 63 vehicles

Defect description

Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.

Safety consequence

The failed tube may cause the aerial device to fall, increasing the risk of injury.

Manufacturer remedy

Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present, the upper mid section of the device will be replaced. All services will be performed free of charge. The recall began March 25, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Pierce Impel model years

Check your 2020 Pierce Impel VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Pierce Impel at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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