NHTSA vehicle safety data
2000 Pierce Custom Chassis Recalls, Ratings & Complaints
The 2000 Pierce Custom Chassis has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Pierce dealer.
NHTSA recall and complaint data for the 2000 Pierce Custom Chassis. Recall data is refreshed daily from NHTSA.
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA #03V380000Reported October 8, 2003 · PIERCE MANUFACTURING
Potentially affected: 202 vehicles
Defect description
ON CERTAIN FIRE TRUCKS WITH TANDEM STEER AXLES. THE TRW TIE-ROD ON THE REAR-MOST AXLE OF A TANDEM AXLE IS RESTRAINED FROM ROTATIONAL MOVEMENT BY A PAIR OF ANTI-ROTATION SEALS LOCATED AT THE BALL SOCKET JOINTS. THESE ANTI-ROTATION SEALS WILL COMPRESS OVER TIME. IF THE ANTI-ROTATION SEAL ALLOWS TOO MUCH MOTION, THE SEALS CAN DETERIORATE, ALLOWING CONTACT BETWEEN THE BALL SOCKET AND THE BALL SHAFT. THIS METAL-TO-METAL CONTACT WILL TRANSMIT FORCES INTO THE TIE-ROD TUBE, CAUSING FATIGUE FAILURE INITIATING AT THE ROOT OF THE FEMALE TREADS.
Safety consequence
FAILURE OF THE TIE-ROD WILL ALLOW ONE OF THE WHEELS TO SWING TO THE LIMIT OF ITS STEERING STOP, POTENTIALLY CAUSING A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE TIE ROD. NOTIFICATION TO OWNERS BEGAN NOVEMBER 7, 2003. OWNERS SHOULD CONTACT PIERCE AT 1-888-974-3723.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Pierce Custom Chassis model years
Check your 2000 Pierce Custom Chassis VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Pierce Custom Chassis at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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