NHTSA vehicle safety data
2004 NU WA Champagne Edition Recalls & Complaints
The 2004 NU WA Champagne Edition has 5 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized NU WA dealer.
NHTSA recall and complaint data for the 2004 NU WA Champagne Edition. Recall data is refreshed daily from NHTSA.
2004 NU WA Champagne Edition owner complaints
Owners have filed 2 complaints with NHTSA about the 2004 NU WA Champagne Edition, describing incidents dated March 28, 2005 to August 21, 2006.
Most-cited components
- Equipment 1 complaint
- Tires 1 complaint
Newest complaints
ODI #10186464 · Filed
MOBILE DOMETIC NDR1062 REFRIGERATOR FAILED TO COOL. INVESTIGATION REVEALED PRESSURIZED COOLANT LEAKING AT BOILER TUBE AREA. THIS CAN CAUSE A FIRE. UNIT SECURED. UNIT REPAIRED. MANUFACTURER ISSUED SAFETY RECALL REGARDING SELECT REFRIGERATORS FOR THIS REPAIR. MY UNIT WAS NOT INCLUDED IN RECALL LIST…
ODI #10121006 · Filed
AFTER ADJUSTING THE TIRE PRESSURE IN THE MORNING TO 110LBS AND DRIVING APPROXIMATLELY 90 MILES THE FIRST TIRE FAILED AND CAUSED $ 2,000.00 IN DAMAGE TO MY 2004 MODEL 5TH WHEEL TRAILER. ON MAY 4TH THE SECOND TIRE FAILURE OCCURED IN SALT LAKE CITY, UT ON INTERSTATE I-15 CAUSING MORE DAMAGE TO THE 5TH…
REFRIGERATORS/POSSIBLE FIRE/NORCOLD
NHTSA #10V609000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported December 1, 2010 · NU WA INDUSTRIES, INC.
Potentially affected: 292 vehicles
Owners notified January 28, 2011
Defect description
NU WA IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Safety consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Manufacturer remedy
NU WA IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON JANUARY 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR NU WA INDUSTRIES AT 800-835-0676.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE
NHTSA #10V419000 · Equipment · NHTSA notice
Reported September 21, 2010 · NU WA INDUSTRIES, INC.
Potentially affected: 562 vehicles
Owners notified January 28, 2011 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
NU WA IS RECALLING CERTAIN MODEL YEAR 2000-2010 RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Safety consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Manufacturer remedy
NU WA IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
REFRIGERATOR/DOMETIC
NHTSA #08V359000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported July 21, 2008 · NU WA INDUSTRIES, INC.
Potentially affected: 4,370 vehicles
Owners notified November 13, 2008 · Vehicles built June 1, 2003 – September 30, 2006 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
NU WA IS RECALLING CERTAIN MY 2004-2007 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety consequence
IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Manufacturer remedy
NU WA IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NU WA AT 1-620-431-2088.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
REFRIGERATOR/DOMETIC
NHTSA #07V077000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported March 5, 2007 · NU WA INDUSTRIES, INC.
Potentially affected: 9,457 vehicles
Owners notified October 1, 2007 · Vehicles built April 1, 1997 – May 31, 2003 (per NHTSA)
Defect description
CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Manufacturer remedy
NU WA WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NU WA AT 1-620-431-2088.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NUWA/AIRXCEL-POLAR/AIR CONDITIONER SOLAR PANEL
NHTSA #04V089000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported February 20, 2004 · NUWA INDUSTRIES INC.
Potentially affected: 120 vehicles
Vehicles built October 1, 2003 – January 31, 2004 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH POLAR MACH AND POLAR CUB AIR CONDITIONERS, THE SOLAR PANEL RUBBER WELL NUTS COULD FRACTURE THE PLASTIC SHROUD IN THE IMMEDIATE AREA OF THE ATTACHMENT HOLE.
Safety consequence
THE RUBBER WELL NUTS COULD PULL OUT OF THE PLASTIC SHROUD, CAUSING THE SOLAR PANEL TO LEAVE THE TOP OF THE MOTOR HOME, AND INCREASING THE RISK OF A ROAD HAZARD OR A CRASH.
Manufacturer remedy
AIRXCEL WILL REINFORCE THE SOLAR PANELS WITH METAL MOUNTING BRACKETS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AIRXCEL AT 719-676-2326 OR NUWA AT 1-800-835-0676.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other NU WA Champagne Edition model years
Check your 2004 NU WA Champagne Edition VIN
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