2025 Nissan Murano Recalls, Ratings & Complaints

Incident: October 14, 2026 · Filed: October 20, 2026

On October 14, 2026, while driving my 2025 Nissan Murano, the engine suddenly began making an extremely loud, sustained sound as though it was revving at very high RPM. I completely released the accelerator and applied the brakes, but the loud revving continued while the vehicle slowed. I remained able to brake and reduce speed; the vehicle did not accelerate uncontrollably. I safely pulled over, switched off the engine, and restarted it. The abnormal behavior then disappeared. I did not record the actual RPM. Two yellow dashboard indicators appeared during the incident, but I could not identify them with certainty. The Check Engine light did not illuminate. Several milder episodes of unusual engine revving had occurred previously during normal driving. The unpredictable behavior raised concern about a possible engine or transmission malfunction while driving. The specific failed component and cause are unknown. On October 19, 2026, Lorenzo Nissan Fort Lauderdale inspected the vehicle under repair order 300406. Mileage was 10,951 at intake and 10,960 after testing. The technician reported a nine-mile road test, no abnormal RPM flare, normal transmission operation, and no diagnostic trouble codes. The reported condition was not reproduced, and its cause remains unidentified. The repair order summarizes revving during acceleration but omits that it continued after releasing the accelerator and while braking, and disappeared after restarting. I had provided these details in writing to the service director. I have also submitted an inquiry to Nissan Consumer Affairs and am awaiting a response. Service records and correspondence are available.

Incident: October 17, 2026 · Filed: October 19, 2026

I am writing to formally document a serious safety incident involving my 2025 Nissan Murano, VIN [XXX] which I purchased from CarMax on XXX with fewer than 300 miles on the odometer. The current mileage is approximately 2,500. On XXX while driving on a public road, the vehicle suddenly and completely shut down with no prior warning. Multiple malfunction lights illuminated. The vehicle retained electrical power but would not move. I was fortunate that this occurred on a low-speed county road (35 mph limit). Had the same failure occurred on the interstate earlier that day, the outcome could have been tragic. I was able to restore limited operation only after performing a complete shutdown and opening the driver’s door, which appeared to reset the system. This is not an acceptable or reliable solution for a brand-new vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed: October 17, 2026

I was at a stop light I proceeded to take off and car was lagging when accelerating. Recently just discovered that the vehicle lags in reverse also . Foot is placed on a gas pedal car hesitate to take off

Incident: September 8, 2026 · Filed: September 23, 2026

I am assuming it is the power train/transmission. that keeps malfunctioning. This has happened NUMEROUS times and appears to be happening more and more often. i was almost in a collision because of it. It definitely puts my safety and the safety of others at risk. The problem has not been reproduced or confirmed by a dealer and they are now telling me (verbally) that I cannot bring it back Unless I get some kind of warning on the vehicle. Yes, I took it into the Nissan Dealer in [XXX] and they could not replicate the problem. They originally assumed I was doing something (accidently hitting the shifters) but the Rep (Dustin) stated he drove it at the speeds it was happening and could not engage the shifters so it wasn't me. (he verbally told me this) There were no warning lamps or messages. HOWEVER, on XXX, I received an email from Nissan that the "Electric Shift Control System Warning Light is on" and to take it to the dealer as soon as possible. When I took it to the Dealer, they stated they could no Nothing since there was no Error On The Vehicle. They admitted something was probably wrong, but without the actual vehicle telling them, they couldn't help me. They refused to look at it or write a ticket. On Various occasions after I start the vehicle, as I'm trying to accelerate, it revs but will not speed up. I have been able to pull over on all these occasions, stop the engine and restart the engine. It then fixes the problem. However, on Tuesday, XXX, I was at a drive thru. When I left the drive thru and pulled into traffic on a VERY busy Street it started revving and not accelerating. Thankfully, I was able to safely pull over before the car behind me hit me. At no time while I was in the drive thru did I turn off the vehicle. This is the first time that happened. The very next day when I was in a shopping mall, it did it again. I was able to take a picture of it revving and only going 18 miles an hour INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: July 9, 2026 · Filed: July 11, 2026

The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.

Incident: June 20, 2026 · Filed: June 27, 2026

One week ago (6/19) while driving the main screen went black. I pulled over and restarted engine 3x with no luck so drove to dealership. Another startup there it was still black. I was told by service manager “I cannot have you drive it like that” and I was offered a rental which I accepted. Just prior to claiming the rental I again started my Murano and the screen was normal again. I took my vehicle but made an appt to have things checked on Monday. At that time I was told that it just needed a software update. That was concerning to me because how would I know in the future it needed an update prior to another incident of the screen going black. Response was that I wouldn’t. Yikes! Additionally, the google assist has repeatedly been of concern with audible requests being met by incorrect responses (different radio station than requested, or static); temperature setting set to 3 degrees higher than requested. Audio will cut out randomly that will only reset after the car is shut off for period of time. Talk to text malfunction and looping. During one errand shortly after taking ownership the backup camera froze and stayed like that for a 25 minute drive. The dealership did a factory reset yesterday (6/26) in an attempt to resolve several issues but with no luck. I also got an oil change. My receipt did not reflect the reset so I requested that be added to my service record.

Incident: June 3, 2026 · Filed: June 9, 2026

Four times in the last month or so, the accelerator pedal has stuck while driving. I take my foot off the gas but the engine continues racing, and the car keeps increasing in speed. The last time it happened I almost ran into the car in front of me. I slammed hard on the brakes to try and stop the momentum. I heard a loud pop and the accelerator eventually returned to normal, but it took 4 or 5 seconds. The local Nissan Dealer cannot find any problems, and cannot repeat the problem despite numerous test drives. The car is less than halfway through a 39 month lease. I have contacted Nissan Customer Care and hope to have them buy back the lease without any cost to me. I am afraid to drive the car and it is currently sitting in the Dealer’s parking lot.

Incident: May 16, 2026 · Filed: May 17, 2026

I am reporting a serious safety issue involving my 2025 Nissan Murano SL, purchased on April 21, 2026. On May 9, 2026, while driving from [XXX] to [XXX] , the vehicle began experiencing repeated failures at stoplights and in traffic. While stopped at red lights with the vehicle in drive, the vehicle unexpectedly shifted into neutral and shut off when I removed my foot from the brake pedal and attempted to accelerate. This first occurred on [XXX] at [XXX] . The issue then occurred again at [XXX] and [XXX] . Concerned for my safety, I drove directly to the dealership for service evaluation. The dealership performed a diagnostic scan but reported that no fault codes were found. I was advised to return for further service evaluation. While attempting to drive home, the same issue occurred again at XXX and XXX. At another intersection, XXX and XXX, I recorded video evidence of the vehicle shifting into neutral and shutting off immediately after releasing the brake pedal at a red light. I returned to the dealership, where dealership staff also reportedly experienced the failure during a test drive. The dealership retained the vehicle for approximately one week for additional testing and evaluation. On May 15, 2026, I was informed that a software update had been performed and the vehicle was returned to me. On May 17, 2026, the same issue reoccurred multiple times in XXX. While stopped in a pickup line at Home Depot, the vehicle shifted into neutral and shut off when attempting to move forward from a stopped position. The same issue then occurred again while waiting in line at 7 Brew Coffee. On one occasion, the vehicle shifted into neutral while my foot remained on the brake pedal and the transmission was still in drive. The issue occurred again at the intersection of XXX and XXX while waiting at a traffic light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 31, 2025 · Filed: May 1, 2026

Sluggish engine, delayed engine engagement, delayed throttle response. Engine noise under acceleration. My safety is being put at risk when pulling out into oncoming traffic on the highway, engine is not shifting, vehicle not moving as fast as it should. Technical Expert sent out by Arbitrator with the BBB Autoline who confirmed multiple issues with the engine. Vehicle has been to Nissan dealerships, but one dealership said it was a normal characteristic of the vehicle and other states unable to duplicate. Going up railroad track vehicle shifts really hard coming down. Keep receiving warning light for sensor malfunction, also had issue with pumping fuel, driver's front door bolt coming out, video to prove and paperwork from dealership.

Incident: April 10, 2026 · Filed: April 13, 2026

I was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. I was going forward towards a concrete wall. All of a sudden my car lurched forward to the wall causing damage to my car. This all happened in a matter of seconds. Speed was minimal.