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NHTSA vehicle safety data

2002 National RV Palisades Recalls & Complaints

The 2002 National RV Palisades has 2 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized National RV dealer.

NHTSA recall and complaint data for the 2002 National RV Palisades. Recall data is refreshed daily from NHTSA.

2002 National RV Palisades owner complaints

Owners have filed 2 complaints with NHTSA about the 2002 National RV Palisades, describing incidents dated April 19, 2003 to August 17, 2004.

Most-cited components

  • Engine 1 complaint
  • Suspension 1 complaint

Newest complaints

  • ODI #10121055 · Filed

    DT: TORSION AXLE INCORRECTLY INSTALLED. CONSUMER CALLED THE MANUFACTURER, WHO REPORTED NO PROBLEM. FURTHER INVESTIGATION SHOWED THAT OTHER REPAIRS OF THE TORSION AXLE HAD BEEN DONE ON SEVERAL VEHICLES OF SAME TYPE. THIS CAUSED THE SUPPORT BRACKETS TO BREAK AND BECOME A POTENTIAL CRASH HAZARD. *TT…

  • ODI #10017251 · Filed

    WHILE DRIVING THE WATER PUMP WARPED WHICH CAUSED FLUID TO LEAK FROM THE VEHICLE. THE DEALER WAS NOTIFIED. *NLM

Read all 2 complaints

REFRIGERATOR/DOMETIC

NHTSA #07V230000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported June 4, 2007 · NATIONAL RV, INC.

Potentially affected: 21,326 vehicles

Owners notified January 17, 2008 · Vehicles built January 1, 2002 – December 31, 2003 (per NHTSA)

Defect description

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

NATIONAL RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST OWNERS IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NATIONAL RV AT 1-800-999-7260, EXT. 4335. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE WWW.CACB.USCOURTS.GOV. ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT WWW.OMNIMGT.COM/NATIONALRV. NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

NATIONAL RV/PINBOX WELD

NHTSA #01V285000 · Trailer Hitches · NHTSA notice

Reported September 5, 2001 · NATIONAL RV, INC.

Potentially affected: 1,272 vehicles

Owners notified October 17, 2001 · Vehicles built October 1, 1999 – August 31, 2001 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: FIFTH WHEEL TRAILERS. THE TRAILER PIN BOX STEEL STRUCTURE COULD FAIL AT THE WELDS OR TUBULAR STEEL STRUCTURE DUE TO FATIGUE.

Safety consequence

THIS COULD LEAD TO SEPARATION OF THE STEEL TUBES COMPRISING THE GOOSENECK AND PARTIAL OR COMPLETE DETACHMENT OF THE PIN BOX CONNECTION BETWEEN THE TOW VEHICLE AND THE FIFTH WHEEL GOOSENECK STEEL STRUCTURE.

Manufacturer remedy

DEALERS WILL REINFORCE THE GOOSENECK STRUCTURAL STEEL ASSEMBLY. OWNER NOTIFICATION BEGAN OCTOBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NATIONAL RV AT 1-800-439-3653. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE <A HREF=HTTP://WWW.CACB.USCOURTS.GOV>HTTP://WWW.CACB.USCOURTS.GOV</A> . ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT <A HREF=HTTP://WWW.OMNIMGT.COM/NATIONALRV>HTTP://WWW.OMNIMGT.COM/NATIONALRV</A> . NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other National RV Palisades model years

Check your 2002 National RV Palisades VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your National RV Palisades at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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