NHTSA vehicle safety data

2019 Mitsubishi Eclipse Cross Recalls & Complaints

The 2019 Mitsubishi Eclipse Cross has 1 NHTSA recall campaign and 13 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mitsubishi dealer.

NHTSA recall and complaint data for the 2019 Mitsubishi Eclipse Cross. Recall data is refreshed daily from NHTSA.

2019 Mitsubishi Eclipse Cross owner complaints

Owners have filed 13 complaints with NHTSA about the 2019 Mitsubishi Eclipse Cross, describing incidents dated June 10, 2019 to April 23, 2026.

Most-cited components

  • Air Bags 4 complaints
  • Electrical System 4 complaints
  • Power Train 3 complaints
  • Service Brakes 3 complaints
  • Steering 3 complaints
  • Unknown or Other 2 complaints

Of the 13 complaints on file, 3 report a crash; across all 13 complaints, owners report 3 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11741079 · Filed

    Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.

  • ODI #11686550 · Filed

    The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The…

  • ODI #11645998 · Filed

    The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop…

Read all 13 complaints

Prolonged Braking by Collision Avoidance System

NHTSA #18V620000 · Electrical System — Software · NHTSA notice

Reported September 14, 2018 · Mitsubishi Motors North America, Inc.

Potentially affected: 9,166 vehicles

Repair completion: 90.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mitsubishi campaign SR-18-007 · Owners notified October 16, 2018 · Vehicles built December 26, 2017 – June 21, 2018 (per NHTSA)

Defect description

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Safety consequence

If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Manufacturer remedy

MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Mitsubishi Eclipse Cross model years

Check your 2019 Mitsubishi Eclipse Cross VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mitsubishi Eclipse Cross at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mitsubishi VIN