NHTSA vehicle safety data
2019 Mitsubishi Eclipse Cross
The 2019 Mitsubishi Eclipse Cross has 1 NHTSA recall and 12 owner complaints on record — every open recall is repaired free at an authorized Mitsubishi dealer.
Complete safety data for the 2019 Mitsubishi Eclipse Cross, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
ELECTRICAL SYSTEM:SOFTWARE
NHTSA #18V620000Reported September 14, 2018 · Mitsubishi Motors North America, Inc.
Defect description
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Safety consequence
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Free manufacturer remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.