NHTSA vehicle safety data
2017 Metro Link 28SH Recalls, Ratings & Complaints
The 2017 Metro Link 28SH has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Metro Link dealer.
NHTSA recall and complaint data for the 2017 Metro Link 28SH. Recall data is refreshed daily from NHTSA.
EQUIPMENT:OTHER:LABELS
NHTSA #17V550000Reported September 1, 2017 · Metro Worldwide, LLC
Potentially affected: 18 vehicles
Defect description
Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety consequence
Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.
Manufacturer remedy
Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Metro Link 28SH model years
Check your 2017 Metro Link 28SH VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Metro Link 28SH at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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