NHTSA vehicle safety data

2010 Mercury Mariner Hybrid Recalls, Ratings & Complaints

We couldn't confirm the NHTSA recall list for the 2010 Mercury Mariner Hybrid right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 9 owner complaints are on file.

NHTSA recall and complaint data for the 2010 Mercury Mariner Hybrid, plus NCAP crash-test ratings.

2010 Mercury Mariner Hybrid owner complaints

Owners have filed 9 complaints with NHTSA about the 2010 Mercury Mariner Hybrid, describing incidents dated June 2, 2013 to June 13, 2017.

Most-cited components

Vehicle Speed Control 3 complaints
Engine 2 complaints
Power Train 2 complaints
Steering 2 complaints
Air Bags 1 complaint
Electrical System 1 complaint

Of the 9 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11164900 · Filed January 7, 2019
POWER STEERING CONTROL MODULE PSCM) AND CLUSTER MODULE WENT OUT, STEERING IS NOT SAFE, VERY HARD TO STEER
ODI #10995547 · Filed June 16, 2017
CHECK ENGINE WRENCH CAME ON VEHICLE BEGAN TO LOOSE POWER. GAYLORD FORD FOUND NO RECALL BECAUSE THE CAR WAS BUILD AUGUST 2009 IN THE SAME PLANT AS OTHER VEHICLES WITH THE PROBLEM WITH THE THROTTLE SENSOR FOR POWERTRAIN. THE VEHICLE LOST POWER AND WOULD ONLY GO 30 MPH. CAR IS A 2010 MILAN HYBRID…
ODI #10984259 · Filed May 8, 2017
I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE…

Read all 9 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2010 Mercury Mariner Hybrid in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
- Recall 22V-063
Defect Petition DP15-001: Loss of power steering while driving
Closed June 14, 2018

Open and recently closed NHTSA defect investigations

We couldn't confirm the NHTSA recall list for the 2010 Mercury Mariner Hybrid right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

2010 Mercury Mariner Hybrid 4-DR. w/SAB

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: 5, Passenger: 5

Side Pole

Not Rated

Rollover

20% rollover risk

Safety Technology

Electronic Stability Control

4 investigations

9 owner complaints have been filed with NHTSA for the 2010 Mercury Mariner Hybrid.

Steering

ODI #11164900

Incident: January 1, 2014 · Filed: January 7, 2019

POWER STEERING CONTROL MODULE PSCM) AND CLUSTER MODULE WENT OUT, STEERING IS NOT SAFE, VERY HARD TO STEER

Power Train

ODI #10995547

Incident: June 13, 2017 · Filed: June 16, 2017

CHECK ENGINE WRENCH CAME ON VEHICLE BEGAN TO LOOSE POWER. GAYLORD FORD FOUND NO RECALL BECAUSE THE CAR WAS BUILD AUGUST 2009 IN THE SAME PLANT AS OTHER VEHICLES WITH THE PROBLEM WITH THE THROTTLE SENSOR FOR POWERTRAIN. THE VEHICLE LOST POWER AND WOULD ONLY GO 30 MPH. CAR IS A 2010 MILAN HYBRID 133,000 MILES.

Steering; Electrical System; Electronic Stability Control (ESC)

ODI #10984259

Incident: April 18, 2017 · Filed: May 8, 2017

I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS.

Service Brakes

ODI #10886139

Incident: June 3, 2016 · Filed: July 20, 2016

BRAKE WARNING LIGHT AND A MESSAGE ON THE DASH SAYING "CHECK BRAKE SYSTEM" INTERMITANTLY OCCUR. BRAKES SEEM TO WORK NORMALLY. RESTARTING THE CAR TEMPORARILY FIXES THE PROBLEM, ONLY TO OCCUR AGAIN IN SEVERAL MILES. THE PROBLEM OCCURS AT ANY TIME, STANDING OR IN MOTION.

Vehicle Speed Control; Unknown or Other

ODI #10731417

Incident: June 26, 2015 · Filed: July 1, 2015

WAS STOPPED AT A RED LIGHT, CAR HAD BEEN DRIVING FINE, BUT WHEN THE LIGHT TURNED GREEN AND I PROCEEDED MY CAR SUDDENLY HAD REDUCED POWER AND WOULD NOT DRIVE MORE THAN 40-45 MPH. NO LIGHTS OR ANYTHING CAME ON THE DASH THE FIRST TIME. THE SECOND TIME HOWEVER A YELLOW/ORANGE WRENCH LIGHT APPEARED. I GOT HOME AND PARKED FOR THE REMAINDER OF THE DAY BUT THEN THE FOLLOWING DAY THE PROBLEM STILL PROCEEDED AND I THEN LET IT SIT ALL WEEKEND. THE FOLLOWING MONDAY I TURNED IT ON TO TAKE TO THE REPAIR SHOP AND THE CAR DROVE FINE THAT ENTIRE DAY. THE NEXT DAY, TUESDAY, WHILE DRIVING HOME FROM WORK IT HAPPENED AGAIN ONLY I COULDNT GO FASTER THAN 30MPH IN A 55 MPH ZONE. CAR WAS TAKEN BACK TO SHOP AND DIAGNOSED AS A FAILURE IN THE THROTTLE BODY. DURING THIS TIME OF REDUCED POWER FANS IN THE TRUNK SPACE GOT EXTREMELY LOUD AND BEGAN SUCKING IN AIR, AS IF TRYING TO COOL THE BATTERIES. NEEDLESS TO SAY FORD HAS BEEN NO HELP AND I CAN NOT GET TO WORK AS I CANNOT SAFELY DRIVE MY VEHICLE DUE TO THE LIMP HOME MODE ACTIVATING AND RANDOM TIMES. THE PRIOR INVESTIGATION INFURIATES ME TO SEE THEY EXTENDED A WATTANTY INSTEAD OF DOING RECALL BECAUSE NOW OWNERS LIKE MYSELF ARE STUCK NOT EVEN BEING ABLE TO GET TO THE DEALERSHIP BECAUSE THE CAR IS NOT SAFE TO OPERATE.

Air Bags

ODI #10649947

Crash

Incident: December 13, 2013 · Filed: October 25, 2014

ON FRIDAY, DEC 13TH, I WAS DRIVING HOME IN CRUISE CONTROL AT 60 MPH. MY BLOOD PRESSURE DROPPED SUDDENLY AND I PASSED OUT AT THE WHEEL. I WOKE UP JUST IN TIME TO CRASH, NO TIME TO REACT. I IMPACTED, HEAD ON, A CREEK BANK AFTER JUMPING OVER THE CREEK. MY AIRBAGS DID NOT INFLATE AND I IMPACTED THE STEERING WHEEL SO HARD I BROKE THE STEERING COLUMN OFF THE DASHBOARD. 3 DAYS IN THE HOSPITAL WITH A COMPRESSED CHEST, IMPAIRED BREATHING, AND MASSIVE BRUISES. I HAD A COLD AT THE TIME AND IT MADE RECOVERY SLOWER. *TR

Fuel System, Gasoline; Vehicle Speed Control

ODI #10575528

Incident: March 6, 2014 · Filed: March 29, 2014

WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DASH ILLUMINATED DURING THIS EPISODE AS WHEEL. I CHECKED THEOWNERS MANUAL AND THEN CALLED MY LOCAL DEALER WHO RECOMMENDED THE CARE BE TOWED TO DEALER AND NOT DRIVEN. THIS WAS DONE THE NEXT DAYAND AFTER A FULL DAY OF CHECKING THE VEHICLE, THE DEALER ADVISED THEY HAD NO IDEA WHAT THE PROBLEMS WAS. THEY RELEASED THE CARE TO ME. THE NEXT WEEK THE SAME SITUATION HAPPENED SEVERAL MORE TIME AND FINALLY, WHILE ON THE WAY TO DEALER, IT HAPPENED AGAIN WITH THE SERVICE ENGINE LIGHT COMING ON AS WELL. THIS TIME THE DEALER IDENTIFIED THE PROBLEM AS THE THROTTLE BODY AND REPLACED IT AT A COST INEXCESS OF $500. *TR

Power Train; Engine

ODI #10534196

Incident: August 7, 2013 · Filed: August 8, 2013

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR

Vehicle Speed Control; Engine

ODI #10520360

Incident: June 2, 2013 · Filed: June 18, 2013

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 24,400. *TR

Check your 2010 Mercury Mariner Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercury Mariner Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mercury VIN