NHTSA vehicle safety data
2024 Mercedes Benz Tourrider Premium Recalls, Ratings & Complaints
The 2024 Mercedes Benz Tourrider Premium has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mercedes Benz dealer.
NHTSA recall and complaint data for the 2024 Mercedes Benz Tourrider Premium. Recall data is refreshed daily from NHTSA.
SEATS
NHTSA #25V144000Reported March 5, 2025 · Daimler Coaches North America
Potentially affected: 162 vehicles
Defect description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Safety consequence
Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.
Manufacturer remedy
Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.safercar.gov.
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
NHTSA #24V151000Reported February 26, 2024 · Daimler Coaches North America
Potentially affected: 111 vehicles
Defect description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
Manufacturer remedy
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EQUIPMENT ADAPTIVE/MOBILITY
NHTSA #24V141000Reported February 23, 2024 · Daimler Coaches North America
Potentially affected: 77 vehicles
Defect description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Safety consequence
Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.
Manufacturer remedy
Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE
NHTSA #23V893000Reported December 22, 2023 · Daimler Coaches North America
Potentially affected: 66 vehicles
Defect description
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Safety consequence
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Manufacturer remedy
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Mercedes Benz Tourrider Premium model years
Check your 2024 Mercedes Benz Tourrider Premium VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercedes Benz Tourrider Premium at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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