NHTSA vehicle safety data
2024 Mercedes Benz Sprinter 2500 Recalls, Ratings & Complaints
The 2024 Mercedes Benz Sprinter 2500 has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mercedes Benz dealer.
NHTSA recall and complaint data for the 2024 Mercedes Benz Sprinter 2500. Recall data is refreshed daily from NHTSA.
STRUCTURE:FRAME AND MEMBERS
NHTSA #25V725000Reported October 24, 2025 · Daimler Vans USA, LLC
Potentially affected: 366 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Safety consequence
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Manufacturer remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
STRUCTURE:FRAME AND MEMBERS
NHTSA #25V609000Reported September 12, 2025 · Daimler Vans USA, LLC
Potentially affected: 4 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Safety consequence
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Manufacturer remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
PARKING BRAKE
NHTSA #25V135000Reported February 28, 2025 · Daimler Vans USA, LLC
Potentially affected: 88 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Safety consequence
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
NHTSA #24V517000Reported July 9, 2024 · Daimler Vans USA, LLC
Potentially affected: 1,232 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Safety consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Mercedes Benz Sprinter 2500 model years
Check your 2024 Mercedes Benz Sprinter 2500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercedes Benz Sprinter 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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