2000 Mercedes Benz S500 Recalls & Complaints

Incident: August 27, 2022 · Filed: August 27, 2022

Please help me My 2000 s500L Mercedes’ Benz dashboard have been blinking for 4 months now it has finally completely went out I am complaining on my behalf in my daughter in wife please NHTSA we cannot see anything on our car dashboard our vehicle have been inspected at two independent service dealer theses symptoms appear to have been happening 1 year after purchasing from dealer please NHSTA we need a recall on our dashboard cluster. I cannot attend work until the cluster gets fix it’s so dangerous driving with a broken cause this recall will be a blessing to our family.

Incident: November 9, 2020 · Filed: November 9, 2020

LAST NIGHT WE HAD TROPICAL STORM ETA IN FLORIDA. WE HAD ABOUT 10 INCHES OF RAIN. THE TEMPERATURE WAS BETWEEN 70F AND 80F. THE CAR WAS PARKED ON HIGH GROUND BUT IN THE RAIN. THE INSIDE OF THE CAR FLOODED WITH WATER UNDER THE CARPET. I HAVE NOT DETERMINED THE SOURCE OF THE LEAK OR THE SOURCE OF THE SHORT YET BUT THE CAR IS IN MY SHOP. I DRILLED HOLES IN THE FLOOR TO DRAIN THE WATER FOR NOW. THE ENTIRE ELECTRICAL SYSTEM WENT CRAZY. THE ABS WAS MALFUNCTIONING, THE WIPERS WERE TURNING ON AND OFF, THE BRAKE LIGHTS AND OTHER LIGHTS WERE TURNING ON AND OFF ON THERE OWN, THE CAR STAYED RUNNING WITH THE KEY OUT OF THE IGNITION, THE LIGHTS WOULD TURN ON AND OFF WITH THE KEY OUT OF IGNITION, THE SOS LIGHT WAS TURNING ON AND OFF, THE AIRBAG LIGHT WAS TURNING ON AND OFF, THE SPEAKERS WERE POPPING, THE THROTTLE CONTROLS WERE ACTING ODD AND NOT CORRESPONDING WITH THE THROTTLE CONTROL, THEY WOULD NOT RESPOND OR STAY ON LONGER THAN NORMAL, THE TRANSMISSION WAS GETTING STUCK IN GEARS, THE AIR SUSPENSION WAS ACTING WEIRD, I PRESSED THE TRUNK RELEASE AND THE TAIL LIGHTS STARTED FLASHING, THE GAS GAUGE READ EMPTY AND I HAD A FULL TANK, THE SPEED AND RPM WERE WORKING NORMAL, OUTSIDE TEMP WAS GOING ON AND OFF AS WELL AS THE CLOCK, THE AC BLOWER SPEED WAS CHANGING AND TURNING OFF, THE WINDOWS WOULD WORK THEN NOT WORK, THE INTERIOR LIGHTS WERE TURNING ON AND OFF, BASICALLY THE CAR WOULD START AND RUN BUT ALMOST EVERY SYSTEM IN THE VEHICLE WAS MALFUNCTIONING. THIS IS THE SECOND MERCEDES I HAVE OWNED THAT DID THIS. I TOOK VIDEOS BUT THEY WERE TOO BIG TO SHARE.

Incident: September 1, 2019 · Filed: September 9, 2020

THE INSTRUMENT CLUSTER ONLY WORKS WHEN IT IS REALLY HOT.

Incident: September 5, 2020 · Filed: September 5, 2020

I WAS GETTING STUFF FROM THE TRUNK. WHEN I WENT BACK TO THE CAR IT WAS FULL OF SMOKE. WHEN I INSPECTED THE SORCE OF THE FIRE IT WAA THE BLOWER RESISTOR. THE WIRING TO THE BLOWER WAS BURNT AT THE CONNECTOR. THE PLASTIC AROUND THE EVAPORATOR BOX WAS DAMAGED.

Incident: April 11, 2018 · Filed: April 11, 2018

I JUST BOUGHT MY MERCEDES S500 TWO WEEKS AGO. IT ONLY HAD ONE OWNER, 98,000 MILES AND GOOD CAR FAX. I WAS PULLING OUT OF MY DRIVEWAY AND NOTICED THE DASHBOARD LIGHTS WERE COMPLETELY DARK AND ALL OF THE GAUGES WERE NOT WORKING!! I CANT TELL HOW MUCH GAS I HAVE NOR HOW FAST I AM DRIVING! I RESEARCH TODAY AND FIND THAT THERE WAS A RECALL ON THIS ISSUE THAT IS NOW EXPIRED. HOW AND WHY DOES A RECALL EXPIRE??!! THIS IS A MAJOR SAFETY ISSUE. I WONT BE ABLE TO DRIVE AT NIGHT, I HAVE CHILDREN TO TRANSPORT AND I DON'T WANT TO GET INTO A ACCIDENT OR RECEIVE A TICKET FOR DRIVING TOO FAST! ITS SO UNFAIR THAT I JUST PURCHASED THIS CAR AND WAS NOT AWARE OF A RECALL. HOW IS THIS FAIR TO A BUYER WHO WOULD HAVE NO KNOWLEDGE OF THIS!!! SO I GUESS IF ME AND MY CHILDREN GOT INTO AN ACCIDENT AND DIED, MERCEDES WOULD SAY "OH WELL, THE RECALL EXPIRED". BULLSHIT!!! I AM SO ANGRY. AND THEY DON'T CARE!!!!

Incident: January 10, 2017 · Filed: March 12, 2018

IN REFERENCE TO CAMPAIGN 06V028000 WHAT IS THE BASIS FOR EXCLUSION OF SOME CARS OF THE SAME YEAR VS OTHERS? JUST BECAUSE THE 7 CARS THAT WERE PART OF THE ORGINAL COMPLAINT FALL IN THE NARROWLY DEFINED VIN RANGE DOES NOT MEAN OTHER CARS OF THE SAME MODEL AND YEAR DO NOT HAVE THE SAME PROBLEM. THE DEFECTIVE CLUSTERS ARE THE SAME. I HAVE A 2000 S500 WITH A FAILED CLUSTER. I HAVE THE SAME PROBLEM WITH THE SAME PART FOR THE SAME MODEL AND YEAR THAT OTHER CARS ARE BEING REPAIRED FOR FREE, BUT MY CAR IS EXCLUDED BECAUSE ITS VIN RANGE IS STATISTICALLY NOT IN THE SAME NARROW VIN RANGE CORRESPONDING TO THE ORIGINAL COMPLAINT? THIS SEEMS VERY EXCLUSIONARY GIVEN MY CAR IS THE SAME MODEL AND YEAR AND THE PART IS THE SAME AND THERE IS NO BASIS TO EXCLUDE IT. I AM REQUESTING NHTSA TO WIDEN THE RECALL RANGE TO BE FAIR TO ALL OWNERS OF THE SAME MODEL AND YEAR WHERE SOME ARE BEING RECALLED AND SOME NOT. IF THE FAILED CLUSTERS WERE FROM DIFFERENT MANUFATURERS THAT WOULD BE ONE THING, BUT TO EXCLUDE CARS DUE TO VIN RANGE CORRESPONDING TO THE ORIGINAL 7 CARS AS PART OF THE COMPLAINT IS VERY LOP SIDED. I REQUEST YOU TO PLEASE WIDEN THE RECALL. MY VIN ENDING RANGE IS YA060424

Incident: January 26, 2018 · Filed: February 1, 2018

TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ S500L. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY KNOCKED WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION WAS FAULTY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE SOMEWHERE ELSE. THE VEHICLE WAS TAKEN TO AN AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE ABC ACTIVE BODY CONTROL INDICATOR ILLUMINATED AND A MESSAGE INDICATING TO "STOP THE VEHICLE WAS TOO LOW". THE VEHICLE WAS NOT DIAGNOSED AGAIN OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. *TT THE CONSUMER STATED HE SOLD THE VEHICLE AS HE DIDN'T WANT TO PUT ANYMORE MONEY INTO THE VEHICLE. *TR

Incident: March 4, 2017 · Filed: March 13, 2017

ONE NIGHT WHILE I WAS DRIVING, SUDDENLY THE DASHBOARD LIGHT SLOWLY DIM, FLICKED, AND 95% LIGHTS WERE SHUT OFF INCLUDED SPEEDOMETER, THE REST WERE VERY DIM HARDLY SEE ANYTHING. INSIDE MY CAR WAS TOTALLY DARK AT THAT POINT, I ALMOST GOT INTO AN ACCIDENT. IMMEDIATELY, I HAD TO STOP ON THE SIDE OF THE ROAD. THAT WAS VERY SCARY!! DUE TO THIS KIND OF DEFECTIVE, THE CAR IS NO LONGER IN DRIVING CONDITION AT NIGHT. THIS CAR IS ONLY 90K MILE. AFTER THIS INCIDENT, I SEARCHED ON THE INTERNET AND I HAD FOUND FEW FORUMS DISCUSSED ABOUT THE SIMILAR PROBLEM WITH S500. BUT I COULD NOT FIND ANY RECALL FOR MY CAR WHICH RELATED TO THIS SAFETY ISSUE IN NHTSA. THIS IS A SAFETY CONCERN. THIS WAS ALMOST CAUSED MYSELF GETTING INTO AN ACCIDENT. WOULD YOU PLEASE REVIEW THIS SAFETY MATTER. GREATLY APPRECIATED.

Incident: July 7, 2016 · Filed: July 9, 2016

MY CAR WAS IN THE DRIVEWAY, AND NOW THE FRONT END IS DAM NEAR ON THE GROUND

Incident: August 17, 2015 · Filed: August 24, 2015

TL* THE CONTACT OWNS A 2000 MERCEDES BENZ S500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO FUNCTION. THE CONTACT MENTIONED THAT THE LIGHT FAILED TO ILLUMINATE AND THE GAUGES FAILED TO INDICATE ANY READING LEVELS. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE05062 (INTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.