NHTSA vehicle safety data
2023 Mercedes Benz Metris Recalls, Ratings & Complaints
The 2023 Mercedes Benz Metris has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mercedes Benz dealer.
NHTSA recall and complaint data for the 2023 Mercedes Benz Metris. Recall data is refreshed daily from NHTSA.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
NHTSA #26V070000Reported February 6, 2026 · Daimler Vans USA, LLC
Potentially affected: 52,360 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Safety consequence
An air bag that does not deploy as intended increases the risk of injury in a crash.
Manufacturer remedy
Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
NHTSA #25V463000Reported July 11, 2025 · Daimler Vans USA, LLC
Potentially affected: 43,422 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA #23V881000Reported December 21, 2023 · Daimler Vans USA, LLC
Potentially affected: 13,726 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Safety consequence
A loss of drive power can increase the risk of a crash.
Manufacturer remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA #23V444000Reported June 26, 2023 · Daimler Vans USA, LLC
Potentially affected: 20,500 vehicles
Defect description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Safety consequence
A loss of drive power can increase the risk of a crash.
Manufacturer remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Mercedes Benz Metris model years
Check your 2023 Mercedes Benz Metris VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercedes Benz Metris at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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