NHTSA vehicle safety data

2018 Mercedes Benz G550 Recalls, Ratings & Complaints

The 2018 Mercedes Benz G550 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mercedes Benz dealer.

NHTSA recall and complaint data for the 2018 Mercedes Benz G550. Recall data is refreshed daily from NHTSA.

ELECTRICAL SYSTEM:SOFTWARE

NHTSA #21V058000

Reported February 5, 2021 · Mercedes-Benz USA, LLC

Potentially affected: 1,292,258 vehicles

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Manufacturer remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Mercedes Benz G550 model years

Check your 2018 Mercedes Benz G550 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercedes Benz G550 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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