NHTSA vehicle safety data
2025 MCI J4500E Recalls, Ratings & Complaints
The 2025 MCI J4500E has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized MCI dealer.
NHTSA recall and complaint data for the 2025 MCI J4500E. Recall data is refreshed daily from NHTSA.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
NHTSA #25V632000Reported September 19, 2025 · Motor Coach Industries
Potentially affected: 12 vehicles
Defect description
Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Safety consequence
A short circuit in a high voltage battery increases the risk of a fire.
Manufacturer remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will either replace the batteries, repurchase the vehicles, offer a vehicle trade-in or a reimbursement, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact MCI customer service at 1-800-241-2947.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
NHTSA #25V567000Reported August 29, 2025 · Motor Coach Industries
Potentially affected: 59 vehicles
Defect description
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Safety consequence
A battery module that overheats increases the risk of a fire.
Manufacturer remedy
MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Other MCI J4500E model years
Check your 2025 MCI J4500E VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your MCI J4500E at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check an MCI VIN