NHTSA vehicle safety data
2025 MCI J3500 Recalls, Ratings & Complaints
The 2025 MCI J3500 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized MCI dealer.
NHTSA recall and complaint data for the 2025 MCI J3500. Recall data is refreshed daily from NHTSA.
EQUIPMENT:OTHER:LABELS
NHTSA #25V457000Reported July 8, 2025 · Motor Coach Industries
Potentially affected: 321 vehicles
Defect description
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Other MCI J3500 model years
Check your 2025 MCI J3500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your MCI J3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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