NHTSA vehicle safety data

2023 MCI D4500 Recalls, Ratings & Complaints

The 2023 MCI D4500 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized MCI dealer.

NHTSA recall and complaint data for the 2023 MCI D4500. Recall data is refreshed daily from NHTSA.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

NHTSA #24V073000

Reported February 7, 2024 · Motor Coach Industries

Potentially affected: 2,114 vehicles

Defect description

Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Safety consequence

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Manufacturer remedy

MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other MCI D4500 model years

Check your 2023 MCI D4500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your MCI D4500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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