NHTSA vehicle safety data

2016 Mahindra GENZE 2.0 Recalls & Complaints

The 2016 Mahindra GENZE 2.0 has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mahindra dealer.

NHTSA recall and complaint data for the 2016 Mahindra GENZE 2.0. Recall data is refreshed daily from NHTSA.

2016 Mahindra GENZE 2.0 owner complaints

Owners have filed 2 complaints with NHTSA about the 2016 Mahindra GENZE 2.0, describing incidents dated June 6, 2016 to May 14, 2017.

Most-cited components

Vehicle Speed Control 2 complaints
Electrical System 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11015289 · Filed August 15, 2017
TAKATA RECALL I WAS A COURIER WITH THE POSTMATES PROGRAM FOR ABOUT SIX MONTHS AND I WAS A NEW PARTICIPANT OF THE POSTMATES SCOOTER PROGRAM BACK IN MAY. ON THE AFTERNOON OF SATURDAY, MAY 13TH -DUE TO HEAVY RAIN, STRONG WINDS, AND POOR ROAD CONDITIONS -I ENCOUNTERED A PROBLEM WITH THE SCOOTER WHILE…
ODI #11002409 · Filed June 29, 2017
THE VEHICLE CHANGES DRIVING MODE BY ITSELF PERIODICALLY, AND THE DRIVING MODE ALSO STICKS PERIODICALLY. THIS HAS HAPPENED IN FAST MOVING TRAFFIC AND UP HILLS. GENZE'S RESPONSE WAS TO REPLACE THE DASHBOARD. THEY DID THAT TWICE BUT THE PROBLEM IS STILL THERE. WE HAVE DISCUSSED IT BEING AN ISSUE WITH…

Read all 2 complaints

Insufficient Clamping Force on Fork Tubes

NHTSA #16V554000 · Suspension — Front · NHTSA notice

Reported July 26, 2016 · Mahindra Tractor Assembly Inc

Potentially affected: 283 vehicles

Repair completion: 64.77% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified September 14, 2016 · Vehicles built October 2, 2015 – July 11, 2016 (per NHTSA)

Defect description

Mahindra Tractor Assembly Inc. (Mahindra) is recalling certain model year 2015-2016 GenZe 2.0 and Enterprise 1 scooters manufactured October 2, 2015, to July 11, 2016. The front forks of the affected scooters may not be properly tightened within the steering mounts and, as a result, the fork tubes may move affecting low speed maneuverability.

Safety consequence

If the fork tubes move and affect the maneuverability or the turning radius of the scooter, it can increase the risk of a crash.

Manufacturer remedy

Mahindra will notify owners and new bolts and washers to ensure proper clamp force will be installed, free of charge. The recall began September 14, 2016. Owners may contact Mahindra customer service at 1-888-808-9526.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2016 Mahindra GENZE 2.0. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2016 Mahindra GENZE 2.0.

Electrical System; Vehicle Speed Control; Unknown or Other

ODI #11015289

Incident: May 14, 2017 · Filed: August 15, 2017

TAKATA RECALL I WAS A COURIER WITH THE POSTMATES PROGRAM FOR ABOUT SIX MONTHS AND I WAS A NEW PARTICIPANT OF THE POSTMATES SCOOTER PROGRAM BACK IN MAY. ON THE AFTERNOON OF SATURDAY, MAY 13TH -DUE TO HEAVY RAIN, STRONG WINDS, AND POOR ROAD CONDITIONS -I ENCOUNTERED A PROBLEM WITH THE SCOOTER WHILE CONDUCTING ROUTINE POSTMATES DELIVERIES, WHICH WOULDN'T ALLOW ME TO ACCELERATE PAST 15 - 17 MPH AFTER SHOWING A YELLOW EXCLAMATION POINT ICON ON THE TOP RIGHT CORNER OF THE TOUCH SCREEN. FURTHERMORE, I NOTICED THE SCOOTER BATTERY DRAINED MUCH FASTER THAN BEFORE AND THE TURNING SIGNALS FROZE IN PLACE. CONCERNED WITH MY SAFETY ON THE ROAD, I DETERMINED THAT THE SCOOTER WAS UNSAFE TO RIDE AND I WAS FORCED TO STOP IN ORDER TO PREVENT A TRAFFIC COLLISION WITH THE ONCOMING VEHICLES. ON SUNDAY, MAY 14TH, I RETURNED TO THE LOCATION OF THE SCOOTER IN MANHATTAN WITH THE TWO BATTERIES, WHICH I MADE SURE THEY WERE OPERATIONAL AND CHARGED IN COMPLIANCE WITH THE SCOOTER OWNER'S MANUAL. AFTER THAT, I PUT ON A FRESHLY CHARGED BATTERY AND OFF I WENT. THE SCOOTER OPERATED FINE UNTIL AROUND 10:30PM THAT NIGHT, WHILE EN ROUTE TO A DELIVERY DESTINATION. UNFORTUNATELY, THE SCOOTER MALFUNCTIONED AGAIN WHEN I WENT OVER A ROUGH PIECE OF ROAD DEBRIS DURING THE HEAVY RAIN IN LOWER MANHATTAN. THIS TIME, THE SCOOTER WOULD NOT ACCELERATE OVER 15 MPH ALONGSIDE VERY FAST MOVING TRAFFIC. SINCE THIS PROBLEM OCCURRED WHILE ON A VERY BUSY STREET, I IMMEDIATELY PULLED OVER TO A NEARBY BIKE LANE ADJACENT TO THE ROAD TO AVOID A POTENTIAL TRAFFIC COLLISION WITH ONCOMING VEHICLES. THIS WAS WHEN I WAS STOPPED BY A NYC PARKS ENFORCEMENT OFFICER WHO GAVE ME A $500 SUMMONS FOR UNLAWFULLY OPERATING A MOTORIZED SCOOTER ON THE BIKE PATH. I MENTIONED TO THE OFFICER THE NATURE OF THE INCIDENT AND THAT I FELT THE SCOOTER WAS UNABLE TO ACCELERATE IN A POTENTIALLY HAZARDOUS 35 MPH STREET ZONE WITH HEAVY TRAFFIC.

Vehicle Speed Control

ODI #11002409

Incident: June 6, 2016 · Filed: June 29, 2017

THE VEHICLE CHANGES DRIVING MODE BY ITSELF PERIODICALLY, AND THE DRIVING MODE ALSO STICKS PERIODICALLY. THIS HAS HAPPENED IN FAST MOVING TRAFFIC AND UP HILLS. GENZE'S RESPONSE WAS TO REPLACE THE DASHBOARD. THEY DID THAT TWICE BUT THE PROBLEM IS STILL THERE. WE HAVE DISCUSSED IT BEING AN ISSUE WITH MOISTURE GETTING IN, BUT THEY HAVE NOT BE ABLE/INTERESTED IN FIXING THE PROBLEM.

Other Mahindra GENZE 2.0 model years

Check your 2016 Mahindra GENZE 2.0 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mahindra GENZE 2.0 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Mahindra VIN