NHTSA vehicle safety data

2025 Mack PIONEER PR (4) Recalls, Ratings & Complaints

The 2025 Mack PIONEER PR (4) has 12 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.

NHTSA recall and complaint data for the 2025 Mack PIONEER PR (4). Recall data is refreshed daily from NHTSA.

STRUCTURE:EXTERIOR TRIM

NHTSA #26V631000

Reported October 1, 2026 · Mack Trucks, Inc.

Potentially affected: 3,096 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2026-2027 Anthem AN (4) and 2025-2027 Pioneer PR (4) vehicles. The intake and grille bezels may detach from the vehicle.

Safety consequence

A detached bezel can become a road hazard for other vehicles, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect, replace the intake and grille bezels, and install cable ties as necessary, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0501. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on October 8, 2026.

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

NHTSA #26V261000

Reported April 23, 2026 · Mack Trucks, Inc.

Potentially affected: 2,772 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-2027 Anthem (4) vehicles. The rear brake modulators may have unprotected electrical connectors that can short circuit and lead to a loss of the anti-lock brake system (ABS) and electronic stability control (ESC).

Safety consequence

A loss of anti-lock brakes and electronic stability control increases the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect the rear brake modulator electrical connectors, install a protective cover, and replace the rear brake modulators, as necessary, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0494. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.

EXTERIOR LIGHTING:TURN SIGNAL

NHTSA #26V207000

Reported April 1, 2026 · Mack Trucks, Inc.

Potentially affected: 86 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2027 Anthem (4) trailers. The trailer turn signals may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the turn signal indicator software, free of charge. Owner notification letters were mailed May 7, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0493. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 1, 2026.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

NHTSA #25V803000

Reported November 20, 2025 · Mack Trucks, Inc.

Potentially affected: 247 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2026 Anthem (4) and 2025-2026 Pioneer vehicles. The automatic high beams (AHB) may not switch to low beam headlights as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

High beam headlights that do not switch to low beam as intended can reduce visibility for oncoming traffic, increasing the risk of a crash.

Manufacturer remedy

As an interim action, Mack will update the vehicle software through an over-the-air (OTA) update to disable the AHB feature, free of charge. Owner letters were mailed May 29, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0488. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 27, 2025.

EQUIPMENT:MECHANICAL

NHTSA #25V801000

Reported November 20, 2025 · Mack Trucks, Inc.

Potentially affected: 46 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025-2026 Pioneer vehicles. The load lock clamps, located on the back of the cab, may loosen and cause the load lock bars to become unsecured.

Safety consequence

A loose or unsecured load lock bar can result in a loss of cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the load lock clamps, free of charge. Owner notification letters were mailed December 18, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0489. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 27, 2025.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

NHTSA #25V622000

Reported September 18, 2025 · Mack Trucks, Inc.

Potentially affected: 156 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025-2026 Pioneer vehicles. When towing a trailer, the trailer lights may fail to illuminate due to an improperly manufactured body control module.

Safety consequence

Trailer tail lights and turn signals that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the trailer body input/output module, free of charge. Owner letters were mailed November 19, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0484.Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2025.

STEERING

NHTSA #25V521000

Reported August 11, 2025 · Mack Trucks, Inc.

Potentially affected: 32 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and 2025-2026 Pioneer vehicles. The dynamic steering and oversteer guidance feature may malfunction and cause a loss of steering control.

Safety consequence

A loss of steering control increases the risk of a crash.

Manufacturer remedy

The oversteer guidance feature will be disabled through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed August 21, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0483.

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

NHTSA #25V026000

Reported January 21, 2025 · Mack Trucks, Inc.

Potentially affected: 21 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Safety consequence

Insufficient air volume can reduce braking performance and increase the risk of a crash.

Manufacturer remedy

Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to nhtsa.gov.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

NHTSA #24V792000

Reported October 23, 2024 · Mack Trucks, Inc.

Potentially affected: 59,338 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Safety consequence

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

SEATS:CRITICAL FASTENERS

NHTSA #24V567000

Reported July 30, 2024 · Mack Trucks, Inc.

Potentially affected: 242 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

Safety consequence

An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

Manufacturer remedy

Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #24V504000

Reported July 2, 2024 · Mack Trucks, Inc.

Potentially affected: 59 vehicles

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.

Safety consequence

The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

POWER TRAIN:AXLE ASSEMBLY

NHTSA #24V424000

Reported June 9, 2024 · Mack Trucks, Inc.

Potentially affected: 7 vehicles

DO NOT DRIVE — NHTSA has issued a park-it order on this recall. Contact a Mack dealer immediately.

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Safety consequence

A sudden loss of steering control increases the risk of a crash.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters were mailed June 17, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0466.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Mack PIONEER PR (4) model years

Check your 2025 Mack PIONEER PR (4) VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack PIONEER PR (4) at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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