NHTSA vehicle safety data

2004 Mack CH Recalls, Ratings & Complaints

The 2004 Mack CH has 5 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mack dealer.

NHTSA recall and complaint data for the 2004 Mack CH. Recall data is refreshed daily from NHTSA.

FUEL SYSTEM, DIESEL

NHTSA #07V401000

Reported September 5, 2007 · MACK TRUCKS, INC

Potentially affected: 35,649 vehicles

Defect description

ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.

Safety consequence

A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.

Notes

MACK RECALL NO. SC0324.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

FUEL SYSTEM, DIESEL

NHTSA #06V392000

Reported October 13, 2006 · MACK TRUCKS, INC

Potentially affected: 40,204 vehicles

Defect description

ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION LINE MAY SPRAY FUEL ON THE EXHAUST GAS RECIRCULATION PIPES THAT CARRY HOT EXHAUST GASES .

Safety consequence

THIS COULD POTENTIALLY RESULT IN AN ENGINE FIRE.

Manufacturer remedy

MACK HAS ISSUED A STOP WORK ON THIS CAMPAIGN UNDER FURTHER NOTICE (2-22-2007). THE REMEDY DOES NOT ADEQUATELY ADDRESS THE ISSUE ON ALL VEHICLES. MACK WILL RE-RELEASE THE RECALL IN THE NEAR FUTURE. (PLEASE SEE NHTSA NO. 07V159/MACK RECALL NO. SCO323 FOR VEHICLES THAT HAVE HAD THIS REPAIR ALREADY PERFORMED.) THIS RECALL HAS BEEN SUPERSEDED (PLEASE SEE 07V401/SC0324).

Notes

MACK TRUCKS RECALL NO. SC0317.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

NHTSA #05V015000

Reported January 14, 2005 · MACK TRUCKS, INC

Potentially affected: 13,173 vehicles

Defect description

ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.

Safety consequence

IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE.

Manufacturer remedy

DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL 2005,THAT THE SAFETY RECALL WAS ON HOLD. THESE ISSUES HAVE NOW BEEN RESOLVED. FOR OWNERS WHO HAVE NOT HAD THEIR VEHICLE(S) REPAIRED, CONTACT A MACK PARTS AND SERVICE CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE YOUR VEHICLE(S) REPAIRED. OWNERS MAY CONTACT MACK TRUCKS AT 610-709-2131.

Notes

MACK TRUCKS RECALL NO. SC0292.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

STEERING

NHTSA #04V309000

Reported June 25, 2004 · MACK TRUCKS, INC

Potentially affected: 219 vehicles

Defect description

ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.

Safety consequence

FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH .

Manufacturer remedy

DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.

Notes

MACK RECALL NO. SC0288.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

NHTSA #04V159000

Reported April 7, 2004 · MACK TRUCKS, INC

Potentially affected: 317 vehicles

Defect description

ON CERTAIN CHASSIS BUILT WITH LNG ENGINES, THE NEXGEN LNG TANK'S PRIMARY AND SECONDARY RELIEF VALVES COULD FAIL TO OPEN AND RELIEVE TANK PRESSURE.

Safety consequence

THIS COULD CAUSE ICE BUILDUP ON THE DISCHARGE SIDE OF THE PRIMARY AND SECONDARY PRESSURE SYSTEM ALLOWING THE RELIEF SYSTEM TO FREEZE AND BECOME BLOCKED RESULTING IN OVER PRESSURIZATION OF THE LNG TANKS CREATING THE RISK OF CATASTROPHIC TANK RUPTURE WHICH COULD CAUSE SERIOUS INJURY OR DEATH.

Manufacturer remedy

DEALERS WILL RETROFIT THE LNG TANKS WITH A NEW PRIMARY RELIEF VALVE PIPE AWAY TUBE AND A NEW VENTILATED SHROUD. THE RECALL BEGAN APRIL 6, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Notes

MACKRECALL NO SC0287.CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other Mack CH model years

Check your 2004 Mack CH VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mack CH at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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