NHTSA vehicle safety data

2024 Lexus NX Hybrid Recalls & Complaints

The 2024 Lexus NX Hybrid has 4 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lexus dealer.

NHTSA recall and complaint data for the 2024 Lexus NX Hybrid. Recall data is refreshed daily from NHTSA.

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2024 Lexus NX Hybrid owner complaints

Owners have filed 2 complaints with NHTSA about the 2024 Lexus NX Hybrid, describing incidents dated August 6, 2023 to January 23, 2024.

Most-cited components

Seats 1 complaint
Vehicle Speed Control 1 complaint

Newest complaints

ODI #11575338 · Filed March 4, 2024
The contact owns a 2024 Lexus NX350H. The contact stated while driving at an undisclosed speed and parking the vehicle in the residential garage, the vehicle independently accelerated. The contact stated that the vehicle crashed into the wall, and the beam was damaged. In addition, the dryer and the…
ODI #11539389 · Filed August 18, 2023
The contact owns a 2024 Lexus NX Hybrid. The contact stated that the driver's side headrest was inoperable. The contact stated that she attempted to adjust the headrest however, the headrest failed to respond. The head rest had pushed the driver forward causing neck pain. The vehicle was not…

Read all 2 complaints

Instrument Panel Display Failure/FMVSS 101

NHTSA #26V687000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported October 20, 2026 · Toyota Motor Engineering & Manufacturing

Potentially affected: 68,356 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Manufacturer campaign 26LA10 · Vehicles built April 8, 2021 – March 28, 2024 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus NX250, NX350, NX350 Hybrid, and NX450h+ vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety consequence

An instrument panel display that fails to show engine oil pressure, engine coolant temperature, or electrical charge increases the risk of a crash.

Manufacturer remedy

Dealers will update the combination meter software, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 26LA10.

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #25V744000 · Back Over Prevention — Display Function · NHTSA notice

Reported October 30, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,024,407 vehicles

Repair completion: 86.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 25TB13/25LB06/WRE25 · Owners notified December 5, 2025 · Vehicles built April 7, 2021 – August 5, 2025 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Head Rests May Be Inadvertently Removed/FMVSS 202

NHTSA #24V482000 · Seats — Front Assembly — Head Restraint · NHTSA notice

Reported June 27, 2024 · Toyota Motor Engineering & Manufacturing

Potentially affected: 11,418 vehicles

Repair completion: 94.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24LB06, 24LA06 · Owners notified February 14, 2025

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Safety consequence

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Manufacturer remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Driver's Air Bag May Not Deploy/FMVSS 208

NHTSA #23V480000 · Steering — Column · NHTSA notice

Reported July 12, 2023 · Toyota Motor Engineering & Manufacturing

Potentially affected: 152,927 vehicles

Repair completion: 93.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 23TA08/ 23LA02 · Owners notified September 8, 2023

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2024 Lexus NX Hybrid. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2024 Lexus NX Hybrid.

Vehicle Speed Control

ODI #11575338

Incident: January 23, 2024 · Filed: March 4, 2024

The contact owns a 2024 Lexus NX350H. The contact stated while driving at an undisclosed speed and parking the vehicle in the residential garage, the vehicle independently accelerated. The contact stated that the vehicle crashed into the wall, and the beam was damaged. In addition, the dryer and the door were damaged. The contact stated that the failure had previously occurred. The vehicle was towed to the Lexus body shop on January 26, 2024. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800.

Seats

ODI #11539389

Incident: August 6, 2023 · Filed: August 18, 2023

The contact owns a 2024 Lexus NX Hybrid. The contact stated that the driver's side headrest was inoperable. The contact stated that she attempted to adjust the headrest however, the headrest failed to respond. The head rest had pushed the driver forward causing neck pain. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50. The VIN was unavailable.

Other Lexus NX Hybrid model years

Check your 2024 Lexus NX Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lexus NX Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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