NHTSA vehicle safety data

2017 Lexus ES350 Recalls, Ratings & Complaints

The 2017 Lexus ES350 has 1 NHTSA recall campaign and 22 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lexus dealer.

NHTSA recall and complaint data for the 2017 Lexus ES350, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2017 Lexus ES350 owner complaints

Owners have filed 22 complaints with NHTSA about the 2017 Lexus ES350, describing incidents dated November 29, 2016 to September 15, 2022.

Most-cited components

Visibility/Wiper 4 complaints
Service Brakes 3 complaints
Structure 3 complaints
Unknown or Other 3 complaints
Air Bags 2 complaints
Electrical System 2 complaints

Of the 22 complaints on file, 8 report a crash; across all 22 complaints, owners report 5 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11485669 · Filed September 21, 2022
The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the…
ODI #11459976 · Filed April 7, 2022
The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal…
ODI #11431198 · Filed August 31, 2021
The contact owns a 2017 Lexus ES350. The contact stated while driving approximately 65 MPH, the sunroof exploded without warning. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately…

Read all 22 complaints

Loose Lock Nut May Cause Tie Rod Separation

NHTSA #17V415000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice

Reported June 29, 2017 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,761 vehicles

Repair completion: 94.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign HLC · Owners notified July 26, 2017 · Vehicles built December 5, 2016 – March 7, 2017 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Safety consequence

If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2017 Lexus ES350 4 DR FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

11% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

22 owner complaints have been filed with NHTSA for the 2017 Lexus ES350.

Service Brakes, Hydraulic; Forward Collision Avoidance

ODI #11485669

Crash 1 injury

Incident: September 15, 2022 · Filed: September 21, 2022

The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not sustain any injuries. A police report was filed. The vehicle was initially towed to an impound yard and was then towed by his insurance to assess the vehicle's damage. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 55,000.

Vehicle Speed Control; Forward Collision Avoidance

ODI #11459976

Crash

Incident: April 6, 2022 · Filed: April 7, 2022

The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 7,500.

Visibility

ODI #11431198

Incident: August 27, 2021 · Filed: August 31, 2021

The contact owns a 2017 Lexus ES350. The contact stated while driving approximately 65 MPH, the sunroof exploded without warning. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,200.

Electrical System

ODI #11415894

Incident: October 1, 2020 · Filed: May 11, 2021

2017 LEXUS ES350. CONSUMER WRITES REGARDING VEHICLES SAFETY CONNECT SYSTEM BEING DISCONNECTED. *LD *JS

Unknown or Other

ODI #11396498

Incident: February 15, 2021 · Filed: February 16, 2021

I WAS DRIVING DOWN THE HIGHWAY IN VA AND I HEARD A LOUD EXPLOSION AND I LATER FOUND OUT THE SUNROOF EXPLODED ON ITS OWN NO CARS AROUND, NO OVER PASS IT JUST EXPLODED INTO LITTLE PIECES.

Structure

ODI #11352909

Incident: August 31, 2020 · Filed: September 3, 2020

I WAS DRIVING DOWN THE HIGHWAY HAVING JUST PICKED PICKED UP THIIS CAR I JUST BOUGHT FROM THE DEALERSHIP WHEN SUDDENLY I HEARD A LOUD EXPOLOSION UP ABOVE AND NOTICED MY SUNROOF EXPLODED SENDING PIECES OF GLASS INTO MY CAR. I WAS SCRATCHED AND HAD TO GET HOME 1/2 HOUR AWAY. DEALERSHIP WAS FAR. THE DEALERSHHIP SAID TO CALL THE INSURANCE. I THINK IT COULD BET THE WAY THE SUNROOF WAS PUT IN BUT NOT SURE.

Visibility/Wiper

ODI #11316655

Incident: February 24, 2020 · Filed: March 6, 2020

REAR TINTED INSIDE THE GLASS WINDOW HAS BUBBLES AND SMEARED ADHESIVE ACROSS GLASS CAUSING IT HARD TO VIEW WHAT IS BEHIND ME. I HAVE NO IDEA HOW IT HAPPENS I BOUGHT THE CAR ON NOVEMBER 16, 2016. MOST OF THE TIME THE CAR IS PARKED IN MY DRIVEWAY. I NOTICED IT THE FIRST TIME IN THE LAST WEEK OF FEBRUARY 24, 2020.

Visibility/Wiper

ODI #11301539

Incident: January 24, 2020 · Filed: January 24, 2020

UPON APPROACHING MY CAR, IN A CONTROLLED PARKING LOT (CAR IS STATIONARY), I NOTICED THE REAR PORTION OF THE PANORAMIC SUNROOF APPEARS TO HAVE EXPLODED. SUNROOF SHOWS DEFECTIVE BUBBLE, AND OUTER-EDGES APPEAR TO HAVE CRACKED ALL THE WAY AROUND. INVESTIGATION OF THE AREA AROUND THE CAR SHOWS NO FOREIGN OBJECTS (IE. ROCKS) IN THE AREA.

Visibility/Wiper

ODI #11205144

Incident: April 30, 2019 · Filed: May 2, 2019

THE WINDSHIELD CRACKED TWO TIMES WITHIN TWO YEARS. FIRST TIME, THERE WAS NO VISIBLE SIGN (OR NOISE) OF ANY ROCK HITTING WINDSHIELD AS I PARKED THE CAR IN SUN. WHEN I CAME BACK TO PARKING, THE WINDSHIELD WAS CRACKED AND THE CRACK EXTENDED IN LENGTH AS I DROVE. IT COSTS ME $500 IN INSURANCE DEDUCTIBLE FOR GEICO INSURANCE TO HAVE WINDSHIELD REPLACED. THE WINDSHIELD AGAIN CRACKED IN APRIL 2019 THE SECOND TIME WHEN I WAS DRIVING ON INTERSTATE 10 AT ABOUT 50 MILES PER HOUR. I SAW A TINY MARK ON ONE EDGE OF WINDSHIELD (PROBABLY A TINY PEBBLE HIT FROM ROAD) AND THE CRACK SPREAD QUICKLY TO ONE FOOT AFTER DRIVING JUST FIVE MILES. THIS'LL COST ME $600 AS PER MY INSURANCE GEICO. I HAVE OWNED SIX BRAND NEW CARS FOR SEVERAL YEARS AND HAD NEVER HAD A LARGE WINDSHIELD CRACK FROM HEAT AND SMALL PEBBLE HIT. TWO LARGE WINDSHIELD CRACKS WITHIN TWO YEARS HAVE GOT TO BE A DEFECT IN ES 350 2017 WINDSHIELD (OR MANUFACTURING DEFECT). I KNOW THERE ARE SENSORS UNDER THE WINDSHIELD IN 2017 ES 350. LEXUS SHOULD FIX THE MANUFACTURING DEFECT IN ITS 2017 ES 350 WINDSHIELD.

Service Brakes

ODI #11156751

Incident: November 1, 2018 · Filed: December 7, 2018

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE REVERSING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO LEXUS OF WATERTOWN (330 ARSENAL ST., WATERTOWN, MA 02472, (888) 677-9785) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE WITH THE BRAKES. THE BRAKES WERE LUBRICATED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. *TT*JB

Other Lexus ES350 model years

Check your 2017 Lexus ES350 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lexus ES350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Lexus VIN