2012 Land Rover LR4 Recalls & Complaints

Incident: March 1, 2025 · Filed: April 25, 2025

The contact owns a 2012 Land Rover LR4. The contact stated that after refueling, the vehicle started leaking fuel. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The dealer diagnosed the vehicle and determined that there was rust on it and declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.

Incident: August 27, 2024 · Filed: September 3, 2024

I noticed and smelled fuel while parked in garage and researched the recall and was not informed by landrover

Incident: July 22, 2022 · Filed: October 13, 2022

My 2012 LR4 engine completely seized on the highway in July 2022 while I was traveling at 75mph. I was incredibly lucky to be in the right hand lane (after passing 2 large trucks) when I heard and felt the extremely abrupt "clunk" come from the engine. The red engine light came on and my LR4 no longer worked. I had to veer off the highway and coast onto the grass. Had I been in the left hand lane still when this happened, the outcome for me and multiple others on the highway that day would not have been good. My Land Rover dealer (where my car was towed back to) confirmed engine failure. They found a torn oil filter and lots of metal shavings in the filter. They also found a damaged piston with indents and grooves on the piston in cylinder 3 and recommended a new engine. In July 2022 (a week prior to the engine failure) I had my car serviced at the Land Rover dealer. After service I noticed a small leak, a clicking noise in my engine at 30-35mph and a feeling of reduced acceleration. I returned to the dealer 4 days after my service visit to check on these 3 things. I was told I had a very small rack in pinion steering leak and that it'd be okay to drive but to bring the car back when I returned from my trip. That is when my engine seized on the highway. I now know that there is a settled lawsuit on timing chain and tensioner issues with the 2012 LR4 (and other vehicles) and that Jaguar Land Rover USA issued a Technical Service Bulletin to dealers in 2015 stating that if a customer had concern of a clicking noise coming from the engine to follow timing chain/tensioners steps. I don't know why my engine concerns weren't handled more seriously. I have pictures of the engine parts and the engine parts available for inspection upon request. HOW IS THIS NOT A RECALL ISSUE? How is this a known issue and yet consumers aren't protected? I was lucky that day. It's important to me that the safety of others driving these vehicles be both protected and prioritized.

Incident: October 8, 2020 · Filed: June 10, 2022

The contact owns a 2012 Land Rover LR4. The contact stated while driving at an unknown speed, he started to smell fuel fumes inside the cabin of the vehicle. The contact stated the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the fuel tank, cover, and seal needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer and made them aware of the issue. The manufacturer had been informed of the failure. The failure mileage was approximately 154,062. Consumer received a recall letter from the manufacturer after the vehicle has been repaired and is offering a refund. To quality for a refund, consumer needed to provide authorized Land Rover retailer with the original paid receipt. However, manufacturer and dealer would not refund the consumer. The consumer has stated that Land Rover has agreed to reimburse them and that they declare the issue resolved.

Incident: April 20, 2022 · Filed: May 19, 2022

My car has a strong gasoline odor when I drive it as well as when I turn it off and park it. However, especially when parking. In addition, after refueling, the fuel gauge lags for a few minutes in terms of fuel level. As a result of these events, I searched online for vehicle recalls and came across the information on your page. As you suggested, I contacted the authorized Land Rover dealer. After multiple communications and several attempts to schedule an appointment to address the issue, they inform me that they do not currently have the parts in stock to address the issue that the vehicle presents. At the same time, they tell me that if I want to fix it as soon as possible, I must pay for the service and that they will reimburse me once they receive the "recall letter." I am currently awaiting information on the cost of the service, but I am doubtful of the dealer's explanation. I'd like to confirm with the NHTSA that this is the correct procedure. My current concern is that the high temperatures will result in a fire caused by a gasoline leak.

Incident: May 1, 2022 · Filed: May 5, 2022

The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated that previously there was an abnormal fuel odor inside the garage while the vehicle was parked. The vehicle was taken to the local dealer who replaced the fuel outlet flange and the failure was remedied. The contact was awaiting a permanent part replacement and reimbursement from the manufacturer. The failure mileage was 105,000. Parts distribution disconnect.

Incident: March 1, 2022 · Filed: March 29, 2022

The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Incident: December 1, 2021 · Filed: March 7, 2022

The contact owns a 2012 Land Rover Discovery. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure and had the vehicle towed to their location. The dealer informed the contact that parts were not available. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000. Parts distribution disconnect.

Incident: August 1, 2021 · Filed: February 7, 2022

The contact owns a 2012 Land Rover LR4. The contact stated that while operating the vehicle, the odor of fuel was present in the cabin of the vehicle. The vehicle was taken to the local dealer and the fuel flange was replaced. The contact later received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The approximate failure mileage was 60,000.

Incident: October 7, 2021 · Filed: December 9, 2021

The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not available. The failure mileage was approximately 100,000.