NHTSA vehicle safety data
2020 Keystone Hideout Recalls & Complaints
The 2020 Keystone Hideout has 5 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.
NHTSA recall and complaint data for the 2020 Keystone Hideout. Recall data is refreshed daily from NHTSA.
2020 Keystone Hideout owner complaints
Owners have filed 2 complaints with NHTSA about the 2020 Keystone Hideout, describing incidents dated August 7, 2021 to February 17, 2023.
Most-cited components
- Equipment 1 complaint
- Wheels 1 complaint
Of the 2 complaints on file, 1 reports a crash and 1 a fire (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11511212 · Filed
The contact owns a 2022 Keystone Hideout. The contact stated that while parked, the contact retracted the awning causing the awning to detach. The contact related the failure to NHTSA Campaign Number: 22V604000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or…
ODI #11433104 · Filed
The contact son owns a 2020 Keystone Hideout RV. The contact stated while her son was driving approximately 60 MPH, the four rear trailer wheels disconnected from the body of the trailer simultaneously. The contact was informed that the lug nuts were sheared off. A police report was filed, and the…
Propane Regulator May Fail and Cause Fire
NHTSA #21V708000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice
Reported September 13, 2021 · Keystone RV Company
Potentially affected: 95,885 vehicles
Repair completion: 60.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 21-414 · Owners notified February 25, 2022
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Safety consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Manufacturer remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Propane Regulator May Fail and Cause Fire
NHTSA #21V427000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice
Reported June 4, 2021 · Keystone RV Company
Potentially affected: 10,455 vehicles
Repair completion: 51.64% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified January 12, 2022
Defect description
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Safety consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Manufacturer remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Incorrect Axle And Tires
NHTSA #20V606000 · Suspension — Rear — Axle — Non-Powered Axle Assembly · NHTSA notice
Reported October 2, 2020 · Keystone RV Company
Potentially affected: 10 vehicles
Repair completion: 77.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-388 · Owners notified October 16, 2020
Defect description
Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D tires and rims as specified on the Federal Identification Tag.
Safety consequence
The incorrect axle, tires and rims can result in the operator overloading the trailer, increasing the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge. The recall began October 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-388.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Spare Tire Carrier U-bolts May Fail
NHTSA #20V105000 · Tires — Temporary/Emergency Spare Tire · NHTSA notice
Reported February 25, 2020 · Keystone RV Company
Potentially affected: 1,099 vehicles
Repair completion: 76.14% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-371 · Owners notified March 6, 2020 · Vehicles built November 19, 2019 – December 9, 2019 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Safety consequence
If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Missing Warning Label
NHTSA #19V611000 · Equipment — Other — Labels · NHTSA notice
Reported August 21, 2019 · Keystone RV Company
Potentially affected: 67 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 19-359 · Owners notified September 3, 2019 · Vehicles built August 29, 2018 – June 12, 2019 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.
Safety consequence
If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.
Manufacturer remedy
Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Keystone Hideout model years
Check your 2020 Keystone Hideout VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Hideout at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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