NHTSA vehicle safety data

2012 Keystone Cougar High Country Recalls & Complaints

The 2012 Keystone Cougar High Country has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2012 Keystone Cougar High Country. Recall data is refreshed daily from NHTSA.

2012 Keystone Cougar High Country owner complaints

Owners have filed 1 complaint with NHTSA about the 2012 Keystone Cougar High Country, describing incidents dated December 14, 2012.

Most-cited components

Structure 1 complaint

Newest complaints

ODI #10498288 · Filed February 15, 2013
TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO…

Read the full complaint

AXLE INSTALLATION

NHTSA #11V322000 · Power Train — Axle Assembly · NHTSA notice

Reported June 13, 2011 · KEYSTONE RV COMPANY

Potentially affected: 197 vehicles

Keystone campaign 11-166 · Owners notified July 7, 2011 · Vehicles built November 3, 2010 – May 26, 2011 (per NHTSA)

Defect description

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.

Safety consequence

OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Notes

KEYSTON SAFETY RECALL NO. 11-166.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

try.vin has no NCAP crash-test rating on file for the 2012 Keystone Cougar High Country. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2012 Keystone Cougar High Country.

Structure

ODI #10498288

Incident: December 14, 2012 · Filed: February 15, 2013

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADDED SUPPORT GUSSETS TO REINFORCE THE BUMPER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1500. UPDATED 03/26/2013*LJ THE CONSUMER STATED THE BUMPER DID NOT FALL COMPLETELY OFF.

Other Keystone Cougar High Country model years

Check your 2012 Keystone Cougar High Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Cougar High Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Keystone VIN