NHTSA vehicle safety data
2007 Kenworth C500 Recalls & Complaints
The 2007 Kenworth C500 has 6 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Kenworth dealer.
NHTSA recall and complaint data for the 2007 Kenworth C500. Recall data is refreshed daily from NHTSA.
2007 Kenworth C500 owner complaints
Owners have filed 1 complaint with NHTSA about the 2007 Kenworth C500.
Most-cited components
- Unknown or Other 1 complaint
Newest complaints
ODI #10193167 · Filed
CUSTOMER WANTS TO KNOW IF SAFETY RECALL 07V217000 WAS THE LAST RECALL**CC *TR
KENWORTH/PETERBILT/COMBUSTION TUBE/CATERPILLAR
NHTSA #11V203000 · Engine and Engine Cooling · NHTSA notice
Reported March 24, 2011 · PACCAR INCORPORATED
Potentially affected: 5,831 vehicles
Manufacturer campaign 11KWB & 0311-A · Owners notified August 4, 2011 · Vehicles built May 11, 2006 – September 9, 2010 (per NHTSA)
Defect description
PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERTAIN BODIES USED ON C15 ENGINES.
Safety consequence
THIS COULD RESULT IN A FIRE.
Manufacturer remedy
CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WILL NOT ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. DUE TO A PARTS SUPPLY ISSUE, OWNERS WILL BE NOTIFIED BY THE END OF APRIL 2011 ABOUT THE SAFETY DEFECT, AND WILL THEN BE NOTIFIED AGAIN ONCE THE FREE REMEDY IS AVAILABLE, CURRENTLY ESTIMATED TO BE AROUND LATE JULY 2011. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986.
Notes
KENWORTH SAFETY RECALL NO. 11KWB & PETERBILT SAFETY RECALL NO. 0311-A.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
TRAILER CABLE CONNECTION
NHTSA #08V190000 · Trailer Hitches — Fifth Wheel Assembly · NHTSA notice
Reported April 25, 2008 · PACCAR INCORPORATED
Potentially affected: 3,573 vehicles
Manufacturer campaign 08KW6 · Owners notified May 30, 2008 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
PACCAR IS RECALLING 3,573 MY 2007 KENWORTH C500, T800, T600, T2000, AND W900 CHASSIS BUILT WITH PHILLIPS QCS II TRAILER CABLE CONNECTION AND TRAILER CABLE MOUNTING BRACKET WITH 'U-SHAPED' CUT OUT. CERTAIN TRAILER CABLE MOUNTING BRACKETS HAVE A 'U-SHAPED' CUT OUT THAT ONLY PARTIALLY SUPPORTS THE TRAILER CABLE CONNECTION. PARTIAL SUPPORT OF THE CABLE CONNECTION MAY ALLOW THE MOLDED BOOT AND ELECTRICAL GROUND PIN TO PARTIALLY OR COMPLETELY PULL AWAY FROM THE 7-WAY SOCKET. PARTIAL OR COMPLETE DETACHMENT OF THE CABLE CONNECTION CAN CAUSE REDUCED WATER RESISTANCE AND POTENTIAL LOSS OF ELECTRICAL GROUND. THERE IS ALSO A POSSIBILITY THE TRAILER LIGHTS MAY FAIL TO ILLUMINATE WITHOUT THE OPERATOR'S KNOWLEDGE.
Safety consequence
IF THIS CONDITION WERE TO OCCUR, OTHER MOTORISTS MAY NOT BE WARNED OF THE TRACTOR/TRAILER MOVEMENTS, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSTALL A REINFORCEMENT BRACKET BETWEEN THE FLEXIBLE BACK OF THE QCS II MOLDED BOOT AND THE FRAME BRACKET, AND REATTACH THE SUPPORTING BOLTS. THE RECALL BEGAN ON MAY MAY 30, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
Notes
KENWORTH RECALL NO. 08KW6.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
BROKEN SLACK ADJUSTERS ON SISU AXLES/FABCO
NHTSA #08V099000 · Service Brakes, Air — Slack Adjusters · NHTSA notice
Reported March 4, 2008 · PACCAR INCORPORATED
Potentially affected: 130 vehicles
Manufacturer campaign 08KW2 & 208C · Owners notified March 21, 2008 · Vehicles built September 7, 2004 – January 19, 2008 (per NHTSA)
Defect description
PACCAR IS RECALLING 130 MY 2005-2007 KENWORTH C500, T800, W900, AND PETERBILT MODELS 357 AND 379 TRACTOR TRAILERS EQUIPPED WITH FABCO SLACK ADJUSTERS ON SISU AXLES. THE SLACK ADJUSTERS MAY FAIL AS A RESULT OF A FATIGUE CRACK RENDERING THE SLACK ADJUSTER INOPERATIVE. THIS COULD REDUCE BRAKING EFFECTIVENESS.
Safety consequence
REDUCTION IN BRAKING CAPACITY COULD INCREASE THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE SLACK ADJUSTERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 21, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
Notes
KENWORTH RECALL NO. 08KW2 AND PETERBILT RECALL NO. 208C.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
REAR HOOD MOUNTING BRACKETS/FRONT BRAKE
NHTSA #07V217000 · Structure — Body — Hood · NHTSA notice
Reported May 22, 2007 · PACCAR INCORPORATED
Potentially affected: 61 vehicles
Manufacturer campaign 07KW9 · Owners notified May 14, 2007 · Vehicles built April 4, 2006 – March 29, 2007 (per NHTSA)
Defect description
ON CERTAIN TRUCKS, THE REAR HOOD MOUNTING BRACKETS CAN CONTACT THE FRONT AXLE BRAKE CHAMBER DURING FULL AXLE ARTICULATION.
Safety consequence
IF CONTACT OCCURS, TWO POSSIBLE SCENARIOS MAY RESULT: (1) THE FRONT BRAKE CHAMBER MAY BE DAMAGED TO A POINT RESULTING IN THE LOSS OF AIR OR CAUSE SUDDEN FULL APPLICATION OF ONE OF THE BRAKES ON THE FRONT AXLE; OR (2) THE FRONT BRAKE CHAMBER MAY BE DAMAGED CAUSING A REDUCTION IN BRAKING CAPACITY, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE BRAKE CHAMBER AND SURROUNDING COMPONENTS FOR ANY DAMAGE AND MODIFY THE REAR HOOD SUPPORT BRACKET TO ELIMINATE THE POTENTIAL FOR INTERFERENCE. IF ANY BRAKE COMPONENTS IS DAMAGED, THE DEALER WILL BE INSTRUCTED TO REPLACE THE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
Notes
PACCAR/KENWORTH RECALL NO. 07KW9.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
TRANSMISSION AUTO NEUTRAL FUNCTION/ALLISON
NHTSA #07V107000 · Power Train — Automatic Transmission · NHTSA notice
Reported March 16, 2007 · PACCAR INCORPORATED
Potentially affected: 4,592 vehicles
Manufacturer campaign 07KW3 · Owners notified May 9, 2007 · Vehicles built February 6, 2002 – February 26, 2007 (per NHTSA)
Defect description
ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.
Safety consequence
IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED. THE VEHICLE COULD MOVE WITHOUT WARNING INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
Notes
KENWORTH RECALL NO. 07KW3.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
BRAKE TIMING/FMVSS 121
NHTSA #07V090000 · Service Brakes, Air · NHTSA notice
Reported March 9, 2007 · PACCAR INCORPORATED
Potentially affected: 65 vehicles
Manufacturer campaign 07KW2 · Owners notified May 21, 2007 · Vehicles built May 23, 2005 – January 14, 2007 (per NHTSA)
Defect description
CERTAIN TRUCKS FAIL TO COMPLY WITH THE BRAKE TIMING REGULATORY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE BRAKE VALVE WAS MOVED TO THE OPPOSITE RAIL, INCREASING THE LENGTH OF THE AIR LINE, WHICH IN TURN INCREASED THE WHEELBASE REQUIRING A DUAL RELAY VALVE SYSTEM. THE VEHICLES WERE MANUFACTURED WITH A SINGLE VALVE SYSTEM.
Safety consequence
IF STOPPING DISTANCE WAS LIMITED, A VEHICLE CRASH COULD RESULT.
Manufacturer remedy
DEALERS WILL CONVERT THE SINGLE RELAY VALVE TO A DUAL RELAY VALVE SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MAY 21, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
Notes
KENWORTH RECALL NO. 07KW2.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Other Kenworth C500 model years
Check your 2007 Kenworth C500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kenworth C500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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