2024 Jeep Wagoneer S Recalls & Complaints

Incident: October 7, 2026 · Filed: October 13, 2026

Active driving assist when used is causing the car to ride on a road line when cornering anytime you take a right turn it rides the yellow line if you take a left, turn it rides the shoulder. This can be quite dangerous if a car is near the line on the opposite side of the road. I’m afraid when this happens that I’m going to hit someone on their side. This didn’t seem to happen until after recall 74D. I promptly brought it back to the dealership and they said the steering column was malfunctioning six days later it was replaced, but the problem still persists.

Incident: August 8, 2026 · Filed: August 26, 2026

The high-voltage propulsion system and Battery Pack Control Module (BPCM) failed. The vehicle suffered an abrupt drop in power, overriding driver input and forcing it into "turtle mode." The vehicle is currently un-diagnosed and available for inspection at the Jeep dealership. My safety and the safety of others were put at immediate risk. The vehicle suffered a sudden loss of acceleration in live traffic. This abrupt drop in speed creates a severe hazard for rear-end collisions, as the vehicle could not maintain traffic speeds or accelerate out of danger. The vehicle was towed to an authorized Jeep dealership on August 10th. The dealer missed multiple diagnostic commitments (August 14th and August 24th) and has failed to diagnose or repair the issue for over 16 days. No formal inspections have been completed by the manufacturer, police, or insurance representatives since intake. The vehicle experienced multiple power drops into turtle mode on multiple dates with dashboard warning lamps illuminated. This mirrors known software issues on this platform detailed in Stellantis TSB 08-022-25 REV. B.

Incident: August 8, 2026 · Filed: August 11, 2026

My 2024 Jeep Wagoneer S has experienced repeated electrical and drivability failures. Most recently, while driving at approximately 16,500 miles, the vehicle displayed “Service Electric Vehicle System” followed by “Stop Safely – Vehicle Will Shut Off Soon.” The warning appeared while the vehicle was in motion, creating concern that the vehicle could lose propulsion or shut down unexpectedly in traffic. This was not the first serious incident. On a prior occasion, the vehicle made loud clicking and clacking noises and later became disabled in downtown Berwick, Maine. During that incident, the vehicle would not shut off and would not shift into Park, leaving me stranded and unable to secure or operate the vehicle normally. These repeated failures involve the vehicle’s electric drive/electrical system, ability to remain operational, ability to shut down, and ability to engage Park. I am concerned that these conditions could create a crash, rollaway, or roadside-stranding risk depending on when and where the failure occurs. Warning messages have included “Service Electric Vehicle System” and “Stop Safely – Vehicle Will Shut Off Soon.” I have photographs documenting the warnings. The vehicle and its systems are available for inspection upon request. The vehicle has previously been presented for service related to ongoing problems. The exact underlying cause of these repeated failures is currently UNKNOWN. I am reporting the issue because the problems have occurred more than once and appear to represent an unresolved electrical or propulsion-system defect.

Incident: June 21, 2026 · Filed: August 9, 2026

My vehicle reduces speed while driving. Occasionally a red turtle will pop up on the dashboard and it just reduces speed. This has gapped on many occasions. The dealership doesn’t know why this is happening. It has been in the shop for a month and two days with more than one problem. This vehicle is very unsafe and dangerous to drive. Mechanically it’s NO GOOD.

Incident: May 9, 2026 · Filed: July 10, 2026

On XXX I was unable to turn off my vehicle and could not shift it into any gear. The vehicle had to be towed to Sames Bastrop Chrysler Dodge Jeep Ram ([XXX]) for repair, RO #XXX. The dealer's diagnosis noted the high-voltage battery at 3 percent charge and referenced TSB 08-128-25. The correction involved disconnecting the 12V battery and reprogramming multiple control modules (BPCM, MCPA, MCPB, EVCU, IDCM). No crash or injury occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: July 9, 2026 · Filed: July 10, 2026

On XXX I picked up my vehicle from Sames Bastrop Chrysler Dodge Jeep Ram ([XXX]) after a six-week repair visit (XXX). The dealer's paperwork states two open NHTSA recalls were completed on this visit: 26V-141 (liftgate hinge cover) and 26V-262 (instrument panel cluster software). The same day, when I started the vehicle, the instrument panel cluster did not illuminate. While driving in my neighborhood at low speed, the vehicle lost acceleration, the brakes became unresponsive for a period, and a warning message instructed me to pull over immediately before the vehicle would shut down. I brought the vehicle to a stop safely and it allowed me to turn off the engine at that point. I restarted it and parked it, and have not driven it since. On XXX I checked NHTSA's recall lookup tool using my VIN and both recall 26V-141 and 26V-262 still show as incomplete, despite the dealer's repair order stating both were completed during this same visit. This is the second serious control-related failure with this vehicle. On XXX the vehicle would not shut off and could not be shifted into any gear, requiring a tow to the same dealer for repair (RO #XXX). No crash or injury occurred in either incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

Incident: July 2, 2026 · Filed: July 2, 2026

The contact owns a 2024 Jeep Wagoneer S. The contact stated that while the vehicle was parked, the vehicle unexpectedly shifted to reverse(R) and rolled backwards unintendedly at approximately 10 MPH. The brake pedal was pumped several times to stop the vehicle. The contact stated that several unknown warning lights were illuminated, and the messages “Collision Protection OFF”, “Service ABS” and “Traction Control OFF” were displayed during the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,057.

Incident: April 23, 2026 · Filed: May 18, 2026

I am reaching out regarding ongoing safety and reliability concerns involving my 2024 Jeep Wagoneer S Launch Edition, leased in March 2025 from SMG Automotive Holdings, LLC in Brooklyn, New York. I previously pursued arbitration through NCDS; however, the case was dismissed after I accepted a settlement related to issues occurring before March 31, 2026. Unfortunately, the vehicle’s problems have continued beyond that date. Within months of leasing the vehicle, it became completely inoperable late at night and would not start, leaving me stranded. The first tow truck was unable to move the vehicle because it could not be shifted into neutral, requiring a second specialized EV tow truck and causing several hours of delay and missed work. After the vehicle was returned, I began experiencing severe battery-drain concerns. Despite multiple service visits and repair attempts, the issues persisted. I was later informed the vehicle required software updates related to the electric system. Most recently, after charging the vehicle to approximately 85%, warning lights appeared with the message: “STOP SAFELY — VEHICLE WILL SHUT OFF SOON.” The vehicle would not shift into drive, the interior lights began flickering, and the vehicle completely shut down again, leaving me stranded overnight until it could be towed to the dealership the following morning. As an educator and assistant principal, reliable transportation is critical to my responsibilities. These repeated failures have caused missed work, financial hardship, ongoing lease and insurance obligations, rental expenses, and serious safety concerns. At this point, I no longer feel safe operating this vehicle due to the repeated electrical and drivability failures. Despite working extensively with both the dealership and manufacturer, the underlying issues continue to persist. For these reasons, I am respectfully requesting assistance in resolving this matter and being permanently removed from this vehicle.

Incident: April 30, 2026 · Filed: April 30, 2026

I am filing this complaint because this vehicle has had multiple intermittent safety-related electrical/software and driver-assistance problems, and the vehicle is available for inspection upon request. On multiple occasions, the vehicle has powered on but would not shift out of Park into Drive. The most recent time, I was leaving work and the vehicle would not let me shift into Drive. I was stuck there for about two hours and had to call for a tow. When the tow truck arrived, the vehicle suddenly allowed me to shift into Drive again and I was able to drive home. This is very concerning because the vehicle can leave someone stranded without warning. The vehicle has also falsely detected hazards or forward-collision situations several times while driving, even though there was no nearby vehicle, pedestrian, object, or anything else that should have triggered a warning. On multiple occasions, the vehicle has abruptly applied automatic emergency braking and slammed on the brakes for no apparent reason while traveling at 30-50 MPH. I am very concerned this could cause a crash, especially if another vehicle is behind me. The vehicle has also had charging and range display problems on multiple occasions. For example, last week it was charged to about 80% and then driven about 50 miles, but the displayed range/state of charge did not properly decrease or update until the vehicle was turned off and restarted about an hour later. These issues have continued despite prior dealer updates and recall work. The manufacturer has been notified, and the vehicle is being brought back to an authorized dealer for inspection. I do not know yet whether the dealer or manufacturer has been able to reproduce or confirm the problems. The issues appear to involve the electrical/software systems, shift/park function, battery/range display, forward collision warning, and automatic emergency braking systems.

Incident: February 10, 2025 · Filed: April 14, 2026

What happened? We own a 2025 Jeep Wagoneer S (EV). Since delivery, the software has been unpredictable and dangerous. On day one (18 miles), delivery was delayed for a frunk latch failure requiring a total factory computer reset. The most terrifying event was when the brake and gas pedals "swapped" actions while my husband was driving our three sons. The car sped up when braking and stopped when hitting the gas. The vehicle has also "bricked" (lost all propulsion) twice in traffic with zero warning, nearly causing collisions. Charging fails frequently; it once sat for 12 hours with zero charge gained despite "green" indicators. We deal with constant "ghost" issues: the car jolts unexpectedly, the "Creep" setting glitches (causing it to roll into traffic or roll backward on hills), and the parking brake slams on by itself while reversing. Recently, the backup camera went black while backing out, and sensors beeped at phantom objects. The power trunk even closed on its own, nearly hitting my head. Other failures include McIntosh audio failure, door lock malfunctions, and Uconnect/Wi-Fi errors. Safety Risk: Our family is at constant risk. Between pedals malfunctioning, dying in traffic, and unpredictable movement, this EV is a major hazard to us and other drivers. Dealer/Technical Info: Prestige Jeep has seen the car 8+ times, once for 45 consecutive days. Dealers often "cannot duplicate" because glitches clear on restart, but they return. These symptoms align with STAR Case S2508000058 (unintended torque) and TSB 08-077-25 (IDCM/electrical shutdowns). Components are available for inspection. Warnings: Symptoms began at 18 miles. We frequently see a "Red Wrench," "Red Turtle" (Limited Speed), and "Service Park Brake" messages. Frequent software failures make this vehicle unsafe for the road.