NHTSA vehicle safety data
2011 Jayco Jay Series Recalls & Complaints
The 2011 Jayco Jay Series has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Jayco dealer.
NHTSA recall and complaint data for the 2011 Jayco Jay Series. Recall data is refreshed daily from NHTSA.
2011 Jayco Jay Series owner complaints
Owners have filed 1 complaint with NHTSA about the 2011 Jayco Jay Series, describing incidents dated May 5, 2014.
Most-cited components
- Tires 1 complaint
Newest complaints
ODI #10586822 · Filed
TL* THE CONTACT OWNS A MICHELIN LTX M/S LT225/75R16 115/112R LRE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE ISSUE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART…
Roof Collapse from Power Lift Roof Override Misuse
NHTSA #18V292000 · Structure — Body — Roof and Pillars · NHTSA notice
Reported May 3, 2018 · Jayco, Inc.
Potentially affected: 2,155 vehicles
Repair completion: 27.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Jayco campaign 9901379 · Owners notified June 26, 2018 · Vehicles built March 25, 2010 – March 18, 2013 (per NHTSA)
Defect description
Jayco, Inc. (Jayco) is recalling certain 2011 and 2013 Jay Series BB, BC and BD camping trailers equipped with a Lippert Power Roof Lift Mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.
Safety consequence
Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.
Manufacturer remedy
Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901379.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fire Extinguisher May Be Clogged or Inoperable
NHTSA #17V746000 · Equipment · NHTSA notice
Reported November 21, 2017 · Jayco, Inc.
Potentially affected: 49,563 vehicles
Repair completion: 10.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified January 15, 2018
Defect description
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Roof Support may giveway allowing Collapse
NHTSA #13V558000 · Structure — Body — Roof and Pillars · NHTSA notice
Reported November 7, 2013 · Jayco, Inc.
Potentially affected: 91 vehicles
Repair completion: 32.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified December 19, 2013 · Vehicles built July 23, 2010 – June 22, 2013 (per NHTSA)
Defect description
Jayco is recalling certain model year 2011 Jay Series pop-up camping trailers. In these vehicles, if a component failure occurs in the roof lifter system, the failure may cause the roof to abruptly collapse to the closed position.
Safety consequence
If the roof abruptly closes, there is an increased risk of personal injury.
Manufacturer remedy
Jayco will notify owners and dealers will add a metal stop that prevents to sudden collapse of the roof, free of charge. The recall began on December 19, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Jayco Jay Series model years
Check your 2011 Jayco Jay Series VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jayco Jay Series at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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