NHTSA vehicle safety data

2002 Jayco Firenza Recalls & Complaints

The 2002 Jayco Firenza has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Jayco dealer.

NHTSA recall and complaint data for the 2002 Jayco Firenza. Recall data is refreshed daily from NHTSA.

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2002 Jayco Firenza owner complaints

Owners have filed 1 complaint with NHTSA about the 2002 Jayco Firenza, describing incidents dated September 1, 2010.

Most-cited components

Service Brakes 1 complaint

Newest complaints

ODI #10357825 · Filed September 27, 2010
FAILURE RELATES TO SAFETY RECALL 51101-C, WORKHORSE CHASIS AND BOSCH BRAKES CALIPERS. OUR VEHICLE IS HAVING THE TYPE OF PROBLEMS INDICATED IN THE RECALL NOTICE, THE BRAKES ARE SEIZING UP AND THE ANTI LOCK BRAKE LIGHT IS ON. MY MAIN CONCERN IS GETTING THE VEHICLE TO A REPAIR SHOP. WORKHORSE IN A…

Read the full complaint

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V746000 · Equipment · NHTSA notice

Reported November 21, 2017 · Jayco, Inc.

Potentially affected: 49,563 vehicles

Repair completion: 10.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 15, 2018

Defect description

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

REFRIGERATOR/DOMETIC

NHTSA #07V129000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported March 20, 2007 · JAYCO, INC.

Potentially affected: 130 vehicles

Vehicles built February 1, 2002 – June 17, 2003 (per NHTSA)

Defect description

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

JAYCO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR JAYCO AT 1-800-283-8267.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

JAYCO/ELECTRICAL CABLES

NHTSA #04V030000 · Electrical System · NHTSA notice

Reported January 16, 2004 · JAYCO, INC.

Potentially affected: 308 vehicles

Owners notified April 1, 2004 · Vehicles built September 21, 2001 – June 19, 2003 (per NHTSA)

Defect description

ON CERTAIN MOTORHOMES, EXPOSURE TO HEAT IN THE ENGINE COMPARTMENT COULD DECREASE THE LIFE OF THE CABLE CONSTRAINT COMPONENTS. THIS COULD ALLOW THE ELECTRICAL CABLES TO COME IN CONTACT WITH, OR BE DAMAGED BY, EXHAUST COMPONENTS.

Safety consequence

THIS COULD CAUSE DETERIORATION OF CABLE INSULATION OR SHORTING OF ELECTRICAL CABLES RESULTING IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL METAL CABLE TIES AND HEAT SHIELDS. OWNER NOTIFICATION BEGAN APRIL 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

JAYCO/WATER CONTAMINATION

NHTSA #03V256000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported July 21, 2003 · JAYCO, INC.

Potentially affected: 233 vehicles

Jayco campaign 9901048 · Owners notified September 17, 2003 · Vehicles built October 1, 2001 – December 11, 2002 (per NHTSA)

Defect description

ON CERTAIN MOTOR HOMES, THERE IS NO OPTION TO SANITIZE THE FRESH WATER TANKS AND TO PREVENT BACK-FLOW FROM THE WATER PUMP.

Safety consequence

CONTAMINATION OF THE WATER HOSE COULD OCCUR.

Manufacturer remedy

DEALERS WILL ADD A HOSE ASSEMBLY WITH A VALVE TO ROUTE THE SANITATION SOLUTION TO THE FRESH TANK. ALSO A BACK FLOW PREVENTOR WILL BE ADDED TO THE FRESH WATER INTAKE TO PREVENT THE WATER FROM THE FRESH TANK FROM CONTACTING THE FRESH HOSE. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2003. OWNERS SHOULD CONTACT JAYCO AT 1-574-825-0608.

Notes

JAYCO RECALL NO. 9901048.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

JAYCO/BRAKE SYSTEM WARNING INDICATOR

NHTSA #03V119000 · Service Brakes, Hydraulic — Brake Fluid Low Warning — Lamp · NHTSA notice

Reported March 26, 2003 · JAYCO, INC.

Potentially affected: 73 vehicles

Jayco campaign 9901046 · Owners notified March 30, 2003 · Vehicles built October 1, 2001 – November 14, 2002 (per NHTSA)

Defect description

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Safety consequence

IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Manufacturer remedy

DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Notes

JAYCO RECALL NO. 9901046.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2002 Jayco Firenza. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2002 Jayco Firenza.

Service Brakes, Hydraulic

ODI #10357825

Incident: September 1, 2010 · Filed: September 27, 2010

FAILURE RELATES TO SAFETY RECALL 51101-C, WORKHORSE CHASIS AND BOSCH BRAKES CALIPERS. OUR VEHICLE IS HAVING THE TYPE OF PROBLEMS INDICATED IN THE RECALL NOTICE, THE BRAKES ARE SEIZING UP AND THE ANTI LOCK BRAKE LIGHT IS ON. MY MAIN CONCERN IS GETTING THE VEHICLE TO A REPAIR SHOP. WORKHORSE IN A PHONE CONVERSATION TOLD ME TO DRIVE THE VEHICLE UNTIL IT WILL NOT MORE ANY MORE AND THEN CALL THEM FOR ASSISTANCE. THE REPAIR SHOP IS APPROX. 25 MILES FROM THE LOCATION OF THE VEHICLE. THIS IS THE SECOND TIME WE HAVE HAD THIS SAME FAILURE, THE FIRST TIME BEING 3 YEARS AGO. AT THAT TIME THE BRAKES FAILED ENTIRELY WHILE ON ROUTE 75 IN MARIETTA, GA. FORTUNATELY WE WERE ABLE TO AVOID A ACCIDENT. THIS IS A 22 THOUSAND POUND VEHICLE AND THE THOUGHT OF TRYING TO DRIVE IT AGAIN WITH DEFECTIVE BRAKES DOES NOT SEEM TO BE REASONABLE. I FEEL THAT IF THE VEHICLE IS SHOWING THE SYMPTOMS WHICH CAUSED THE RECALL THE COMPANY SHOULD BE RESPONSIBLE FOR THE SAFE DELIVERY OF THE VEHICLE TO THE REPAIR FACILITY. MY OTHER CONCERN RELATES TO THE SCOPE OF THE RECALL, THEY TOLD ME IT WAS LIMITED TO THE CALIPERS WHICH WERE LOCKING UP. AS THE ALB LIGHT IS ON AND WILL NOT GO OFF WE HAVE OBVIOUSLY DAMAGED THE SENSORS RELATED TO THAT FUNCTION. ALSO, IF WE DRIVE THE VEHICLE AS SUGGESTED THERE WILL PROBABLY BE OTHER DAMAGE DUE TO EXCESSIVE HEAT. ANY HELP OR SUGGESTIONS YOU MAY HAVE WOULD BE APPRECIATED. THANK YOU. *TR

Other Jayco Firenza model years

Check your 2002 Jayco Firenza VIN

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