NHTSA vehicle safety data

2020 Jayco Embark Recalls & Complaints

The 2020 Jayco Embark has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Jayco dealer.

NHTSA recall and complaint data for the 2020 Jayco Embark. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2020 Jayco Embark owner complaints

Owners have filed 1 complaint with NHTSA about the 2020 Jayco Embark, describing incidents dated December 17, 2021.

Most-cited components

Equipment 1 complaint

Newest complaints

ODI #11448265 · Filed January 20, 2022
The component involved is the LP regulator 2nd stage cover that is used on a travel trailer LP system. I received a recall notice to have the LP regulator replaced as they were know to be leaking. I took the trailer to my dealer and they replaced the LP regulator but I was told that they did not…

Read the full complaint

Rear Suspension Fasteners Not Tightened Properly

NHTSA #21V886000 · Suspension — Rear · NHTSA notice

Reported November 16, 2021 · Jayco, Inc.

Potentially affected: 625 vehicles

Owners notified January 14, 2022

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Safety consequence

Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Manufacturer remedy

Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Instrument Cluster May Go Blank

NHTSA #21V769000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported September 29, 2021 · Jayco, Inc.

Potentially affected: 994 vehicles

Owners notified October 22, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Safety consequence

A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Window Adhesive Failure

NHTSA #21V529000 · Structure · NHTSA notice

Reported July 13, 2021 · Jayco, Inc.

Potentially affected: 833 vehicles

Repair completion: 56.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jayco campaign 9903569 · Owners notified August 31, 2021

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Safety consequence

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Electronic Control Center Circuit Board may Short

NHTSA #20V547000 · Electrical System · NHTSA notice

Reported September 9, 2020 · Jayco, Inc.

Potentially affected: 166 vehicles

Repair completion: 63.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jayco campaign 9903518 · Owners notified October 13, 2020

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Safety consequence

A damaged circuit board could increase the risk of a fire.

Manufacturer remedy

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Damaged Tow Hitch

NHTSA #19V177000 · Trailer Hitches · NHTSA notice

Reported March 6, 2019 · Jayco, Inc.

Potentially affected: 8 vehicles

Repair completion: 75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jayco campaign 9903429 · Owners notified March 15, 2019 · Vehicles built December 4, 2018 – February 6, 2019 (per NHTSA)

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.

Safety consequence

The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.

Manufacturer remedy

Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2020 Jayco Embark. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2020 Jayco Embark.

Equipment

ODI #11448265

Incident: December 17, 2021 · Filed: January 20, 2022

The component involved is the LP regulator 2nd stage cover that is used on a travel trailer LP system. I received a recall notice to have the LP regulator replaced as they were know to be leaking. I took the trailer to my dealer and they replaced the LP regulator but I was told that they did not have a plastic cover for the second stage of the regulator. The cover is required by ANSI 1192 section 5.2.15.8. The regulator that replaced the leaking regulator was a different shape and the second stage cover from the leaking regulator did not fit the new regulator. The cover is required to prevent the vent at the bottom of the second stage from freezing over with moisture and causing the regulator to malfunction and creating a safety issue. I insisted that a cover be placed on the regulator. I was first told that they were not putting covers on the new regulators as they did not receive any with the shipment of new regulators. I continued to insist that they find a cover. The technician went to the parts department but was told that the covers were decorative and they were not supplying them. I still insisted and they found one and put it on my regulator. I talked with the shop foreman and told him of the problem and that he was creating a safety issue on all of the trailers that were getting new regulators. He said he would look into it. I asked for a response but have heard nothing. I called the rv manufacture and told them about the problem. They said they would call me back the next day. I haven't had a call. I am sending this to you as I am sure with the experience I encountered there are hundreds or maybe even thousands of trailers at my dealership alone that have had the regulator changed under the recall but did not get the protective cover.

Other Jayco Embark model years

Check your 2020 Jayco Embark VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jayco Embark at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Jayco VIN