2018 Jayco Travel Trailer Eagle Recalls & Complaints

Incident: October 12, 2026 · Filed: October 24, 2026

Brakes and cracks found in the frame (I-beams on both sides) of my 2018 Jayco Eagle HT 5th wheel camper model 27.5 rlts. They were discovered by the service department at Blue Compass RV, Danville, Va. Insurance company inspected, declined the claim. The unit is unsafe to tow as further damage may occur and it sways badly when towed. Claims have been filed with Jayco and Lippert (frame mfg.) with both being denied. I have more photos of the damage, and correspondence with Jayco and Lippert if you find them relavant I'll gladly forward them to you. Note: The incident date listed is the date the damage was discovered.

Incident: December 10, 2024 · Filed: February 21, 2025

See attached document for complaint.

Incident: June 19, 2023 · Filed: June 20, 2023

I am a ASE Master Mechanic and I do my own servicing. Recently I had some bad tires and bought new ones. Since I had the wheels off, I performed a wheel bearing and brake inspection. The rear left wheel had some small wobbling. When I took off the bearing cap I noticed hardly any grease. I took the hub off and there was hardly any grease on the inside bearing also. And I do mean hardly. It was like someone used a ½ teaspoon of grease for the 2 bearings. The outside bearing was so loose it almost fell apart in my hand. Upon further inspection I noticed the outside bearing and axel shaft showed some heat stress and the bearing race was loose. I changed the bearing and race. Repacked with grease and reassembled. Then noticed the rear axel aft shackel was broken from the frame. The wobbling wheel must have caused excess vibration, cracking the welds. The spring was pushed up against the frame. I cleaned up the area and rewelded shackle to the frame. I moved to the right side. After inspecting, bearings were good. Greased and reinstalled. I realize that buying axels, they are already assembled. But somebody should have removed the caps and checked for proper greasing prior to installing on the trailer. I do not use the trailer that often. But, those that do use their trailer often, may cause an issue later down the road before their first bearing repack could be performed.

Incident: November 1, 2021 · Filed: May 30, 2023

2018 Jayco Eagle 5th Wheel- Consumer writing in about the safety recall # 21V-685 for the Winntec propane regulator, the parts were not avail. for a length of time. By the time the parts became avail. through dealer, consumers unit had been tied down & skirted in a RV park & couldn't be moved to be taken to a dealer for the defective part replacement. Consumer hired a mobile service tech to make and replace defective part. Consumer was told they could request a reimbursement. Consumer contacted Jayco customer service & was told that they couldn't be reimbursed. Consumer would like a review of the recall notice, repair invoice, & photo's attached and info on how to get reimbursed.

Incident: August 10, 2022 · Filed: August 25, 2022

The contact owns a 2018 Jayco Eagle RV. The contact stated while he was outside of the RV, he heard an abnormally loud sound. The contact stated that he did not see a fire nor smoke. The contact stated when he entered the RV and noticed that the glass above the stove was broken. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V685000 (Equipment) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Incident: August 23, 2021 · Filed: December 31, 2021

Jayco sent a recall notice August 2021 for my RV saying that my RV may have an issue related to its "Winntec Model 6020 propane regulator" and to contact an authorized dealer asap. It is Safety Recall Jayco NHTSA# 21V-425. I reached out to my local Jayco authorized repair center Pete's RV, in CT. They provided no response. Later, Jayco reached out and said that service centers were overwhelmed with the response to their recall and to send the service center a photo of the propane regulator so they could check to see if our model was affected. I reached out again to Pete's RV in CT on 9/28 with an email including a photo of the regulator. I got a reply back saying thanks for contacting us, it may take awhile for us to get back to you. As of December 31st, I have not heard back about my recall for my Jayco camper. I have little faith at this point that this problem will be remedied and do not feel like the authorized service center nor Jayco is equipped to solve the problem. Please help.