NHTSA vehicle safety data

2016 Isuzu NPR XD Recalls & Complaints

The 2016 Isuzu NPR XD has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Isuzu dealer.

NHTSA recall and complaint data for the 2016 Isuzu NPR XD. Recall data is refreshed daily from NHTSA.

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2016 Isuzu NPR XD owner complaints

Owners have filed 1 complaint with NHTSA about the 2016 Isuzu NPR XD, describing incidents dated January 20, 2017.

Most-cited components

Unknown or Other 1 complaint

Newest complaints

ODI #11071795 · Filed February 8, 2018
SINCE I HAVE BOUGHT THE TRUCK I HAVE BEEN HAVING PROBLEMS WITH THE TRUCK HEAVILY SWAYING FROM SIDE TO SIDE. THE PROBLEM HAS PERSISTED SINCE I HAVE BOUGHT THE TRUCK AND LEAVES ME FEELING VERY SICK AFTER LONG DRIVES. THIS ALSO MAKES MY TRUCK FEEL HIGHLY UNSAFE TRAVELING DOWN THE ROAD AS THE SWAYING IS…

Read the full complaint

Rear Axle U-Bolt Not Properly Tightened

NHTSA #21V194000 · Suspension — Rear — Springs — Leaf Spring Assembly — U-Bolt, Leaf Spring to Axle · NHTSA notice

Reported March 19, 2021 · Isuzu Technical Center of America, Inc.

Potentially affected: 258 vehicles

Repair completion: 74.03% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Isuzu campaign V2103 · Owners notified April 23, 2021

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Safety consequence

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V726000 · Equipment · NHTSA notice

Reported November 14, 2017 · Isuzu Technical Center of America, Inc.

Potentially affected: 69,138 vehicles

Repair completion: 3.17% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Isuzu campaign V1705 · Owners notified January 11, 2018 · Vehicles built August 4, 2014 – September 27, 2017 (per NHTSA)

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rear Wheel/Axle Assembly may Partially Separate

NHTSA #17V191000 · Power Train — Axle Hubs · NHTSA notice

Reported March 21, 2017 · Isuzu Technical Center of America, Inc.

Potentially affected: 97,000 vehicles

Repair completion: 64.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 19, 2017 · Vehicles built August 4, 2014 – April 2, 2016 (per NHTSA)

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.

Safety consequence

The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Transmission Bracket Mounting Stud may Fail

NHTSA #17V105000 · Structure — Frame and Members · NHTSA notice

Reported February 17, 2017 · Isuzu Technical Center of America, Inc.

Potentially affected: 21,000 vehicles

Repair completion: 77.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 17, 2017 · Vehicles built August 1, 2014 – May 18, 2016 (per NHTSA)

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.

Safety consequence

If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Certification Label Typographical Errors/Part 567

NHTSA #16V105000 · Equipment — Other — Labels · NHTSA notice

Reported February 24, 2016 · Isuzu Technical Center of America, Inc.

Potentially affected: 21 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 25, 2016 · Vehicles built July 3, 2015 – September 2, 2015 (per NHTSA)

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim size, tire pressure and weight information that may prevent the owner from accurately loading and maintaining the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety consequence

If the rim size, tire pressure and weight information cannot be referenced and understood, the owner may overload the vehicle or underinflate the tires. These conditions may increase the risk of a crash.

Manufacturer remedy

Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2016 Isuzu NPR XD. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2016 Isuzu NPR XD.

Unknown or Other

ODI #11071795

Incident: January 20, 2017 · Filed: February 8, 2018

SINCE I HAVE BOUGHT THE TRUCK I HAVE BEEN HAVING PROBLEMS WITH THE TRUCK HEAVILY SWAYING FROM SIDE TO SIDE. THE PROBLEM HAS PERSISTED SINCE I HAVE BOUGHT THE TRUCK AND LEAVES ME FEELING VERY SICK AFTER LONG DRIVES. THIS ALSO MAKES MY TRUCK FEEL HIGHLY UNSAFE TRAVELING DOWN THE ROAD AS THE SWAYING IS SO SEVERE, SOMETIMES IT MAY FEEL LIKE IT WILL TIP AND POTENTIALLY HURT SOMEONE. I HAVE SPOKE WITH DEALERSHIP I BOUGHT THE TRUCK FROM FOR OVER A YEAR NOW AND HE REFUSES TO ADDRESS MY PROBLEM. THIS PROBLEM IS NOT ONLY A HUGE RISK FOR MY LIFE FOR ANY ONE ON THE RODE AS THIS TRUCK IS HIGHLY UNSAFE. THE DEALERSHIP CONTINUES TO IGNORE MY CALLS AND TELLS ME THERE IS NOTHING THEY CAN DO. A REPRESENTATIVE I HAVE SPOKEN TO FROM THE DEALERSHIP EVEN TOLD ME THEY KNEW THERE WAS A PROBLEM WITH MY TRUCK BUT FEARS FOR HIS JOB IF HE SPEAKS OUT. I DO NOT HAVE A RECORDING OF HIM TELLING ME THIS BUT I CAN ENSURE YOU HE KNOWS OF THE PROBLEM I AM HAVING. THIS PROBLEM NEEDS TO BE ADDRESSED RIGHT AWAY AS EVERYDAY I AM ON THE ROAD IT IS A DANGER TO EVERYONE ELSE.

Other Isuzu NPR XD model years

Check your 2016 Isuzu NPR XD VIN

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