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NHTSA Office of Defects Investigation

Recall Query RQ99-004: REAR LIFTGATE SUPPORT

  • No closing date on file

NHTSA's Office of Defects Investigation opened Recall Query RQ99-004 on April 19, 1999; NHTSA's investigations file gives no closing date for it. NHTSA's investigations file lists 4 models from 2 makes for it and links recalls 97V-079 and 99V-213 to it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
RQ99-004 (also written RQ99004)
Investigation type
Recall Query An investigation into whether an existing recall covers the right vehicles or whether its remedy works, run much like a Preliminary Evaluation.
Status
Opened April 19, 1999; no closing date on file
Opened
Vehicle or equipment manufacturer
Chrysler (FCA US, LLC)
Component
Structure — Body — Hatchback/Liftgate — Support Device/Strut
Recalls linked by NHTSA
Vehicles and equipment
4 models from 2 makes, including the Dodge Caravan and Dodge Grand Caravan

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Recall Query RQ99-004.

try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.

ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.

ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.

AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.

IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Recall Query RQ99-004. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Dodge

All Dodge recalls

Plymouth

All Plymouth recalls

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for RQ99-004

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.