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NHTSA Office of Defects Investigation

Recall Query RQ23-003: Intermittent/Comp Loss of Power Steering

  • Open

NHTSA's Office of Defects Investigation opened Recall Query RQ23-003 on August 4, 2023; NHTSA's investigations file listed it as open on October 23, 2026. NHTSA's investigations file lists the 2013–2016 Ram 1500 for it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
RQ23-003 (also written RQ23003)
Investigation type
Recall Query An investigation into whether an existing recall covers the right vehicles or whether its remedy works, run much like a Preliminary Evaluation.
Status
Open since August 4, 2023
Opened
Vehicle or equipment manufacturer
Chrysler (FCA US, LLC)
Components
Steering; Steering — Electric Power Assist System; Steering — Gear Box (OTHER THAN RACK AND PINION); Steering — Gear Box — Mounting Bracket; Steering — Rack and Pinion; Steering — Steering Control Module
Vehicles and equipment
2013–2016 Ram 1500

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Recall Query RQ23-003.

try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.

The Office of Defects Investigation (ODI) has received 380 reports from consumers alleging an intermittent or complete loss of power steering assistance in certain 2013-2016 Ram 1500.

The failure allegations occur at various speeds with limited detectability to the driver.

On March 23, 2016 Fiat Chrysler Automotive (FCA) conducted recall campaign 16V-167 to address a possible contamination of the electrical power steering unit in certain model year 2015-2016 RAM 1500. The recall involved 440 vehicles and potentially resulted in loss of power steering assist.

Consumer complaints indicate a similar failure may be occurring in vehicles that are out of scope of the recall.

A Recall Query has been opened to determine if the scope of the recall mentioned above is correct or if another defect might exist that causes the alleged steering concerns.

The reports cited above are listed in the attached document.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Recall Query RQ23-003. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Ram

All Ram recalls

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Ram VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for RQ23-003

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.