NHTSA Office of Defects Investigation
Recall Query RQ19-001: Loss of Power Steering Assist
- Closed
NHTSA's Office of Defects Investigation opened Recall Query RQ19-001 on May 9, 2019 and closed it on May 28, 2021. NHTSA's investigations file lists the Chevrolet Colorado and GMC Canyon for it and links recall 21V-213 to it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- RQ19-001 (also written RQ19001)
- Investigation type
- Recall Query An investigation into whether an existing recall covers the right vehicles or whether its remedy works, run much like a Preliminary Evaluation.
- Status
- Closed May 28, 2021
- Opened
- Closed
- Vehicle or equipment manufacturer
- General Motors, LLC
- Component
- Steering — Electric Power Assist System
- Recall linked by NHTSA
- 21V-213: Loss of Power Steering Assist, reported
- Vehicles and equipment
- Chevrolet Colorado and GMC Canyon
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Recall Query RQ19-001.
try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.
In May 2019 the Office of Defects Investigation (ODI) opened a Recall Query (RQ19-001) to assess the scope of General Motors (GM) recall 16V-054. ODI had received 50 complaints with allegations of loss of electric power steering assist while the vehicle was in motion. These complaints were for vehicles outside the scope of recall 16V-054 yet exhibited the same symptoms.
ODI?s review focused on specific build months outside the recall scope that had a high electric power steering failure rate and failures that were the same or similar to those addressed by the remedy associated with recall 16V-054. ODI?s review of data supplied by GM confirmed a high failure rate for vehicles outside of the recall scope.
On March 25, 2021, GM filed a defect information report recalling select 2015 Chevrolet Colorado/GMC Canyon vehicles to remedy a potential loss of power steering assist while driving. The recall (21V-213) includes vehicles that were not addressed by recall 16V-054 and also prompted this recall query.
In view of the recall, ODI is closing this recall query. Despite closing this investigation, NHTSA reserves the right to take additional action if warranted by future circumstances.
The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment. ?
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Recall Query RQ19-001. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Chevrolet
Chevrolet Colorado
GMC
GMC Canyon
What an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for RQ19-001
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.