NHTSA Office of Defects Investigation
Preliminary Evaluation PE24-004: Rear-View Camera Failure
- Closed
NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE24-004 on February 13, 2024 and closed it on August 5, 2024. NHTSA's investigations file lists the 2020–2023 Honda Ridgeline for it and links recall 24V-321 to it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- PE24-004 (also written PE24004)
- Investigation type
- Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
- Status
- Closed August 5, 2024
- Opened
- Closed
- Vehicle or equipment manufacturer
- Honda (American Honda Motor Co.)
- Component
- Back Over Prevention
- Recall linked by NHTSA
- 24V-321: Rearview Camera Image May Not Display, reported
- Vehicles and equipment
- 2020–2023 Honda Ridgeline
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE24-004.
try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.
On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles. At this time, ODI has received a total of 50 complaints with allegations of the RVC image failing to display when the vehicle was in reverse. The RVC wire harness is routed near the hinge in the tailgate, in a location where frequent opening and closing of the tailgate causes bending stress on the harness. Honda determined the wire harness was manufactured with a material which is permeable to water and salt, which when it freezes and thaws, combined with tailgate usage, ultimately leads to breakage of the wiring in the tailgate harness. This results in a failure to display the RVC image. On May 9, 2024, Honda filed a Part 573 Safety Recall Report recalling all 2020-2024 MY Honda Ridgeline vehicles. The dealer will replace the RVC tailgate harness with a wire harness that is manufactured by a new supplier and has improved material properties to withstand wear from bending. In view of Honda filing recall 24V-321 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE24-004. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Honda
All Honda recallsWhat an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Honda VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for PE24-004
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.