NHTSA Office of Defects Investigation
Preliminary Evaluation PE23-007: Failing Trailer Frames
- Closed
NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE23-007 on April 17, 2023 and closed it on January 14, 2025. NHTSA's investigations file lists 5 Holiday House models for it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- PE23-007 (also written PE23007)
- Investigation type
- Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
- Status
- Closed January 14, 2025
- Opened
- Closed
- Vehicle or equipment manufacturer
- Holiday House, LLC
- Component
- Structure
- Vehicles and equipment
- 5 Holiday House models, including the 18RB and 24TB
A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE23-007.
try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.
On April 17, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation, PE23007, to investigate reports of frame sagging and/or floor collapse, including while in transit, in MY2019-2021 Holiday House, LLC (Holiday House) trailer models 18RB, 24TB, and 27RQ. On April 26, 2023, ODI sent an Information Request (IR) letter to Holiday House.
In June 2023, Holiday House submitted an incomplete response to ODI, which only provided very limited build and purchaser information.
To date, ODI has received five owner complaints with one trailer showing evidence of the frame collapsing and dragging while in transit.
Furthermore, one of the owner complaints included allegations of another 12 failed or failing Holiday House trailers. In October 2023, the owner of Holiday House informed ODI that the company had been closed.
Since that time, the owner of Holiday House has not responded to ODI's attempts to obtain further information.
According to State of Indiana records, Holiday House was administratively dissolved and inactive as of November 5, 2024. Under these circumstances, ODI is closing this investigation.
However, based on available information about the concerns addressed by this investigation, owners of the involved models should have their trailers professionally inspected to verify that the floor and its supporting frame is not sagging and that the floor is strong enough for continued safe use.
Furthermore, these vehicles may need additional repairs to resolve safety issues reported under two previous recalls, 22V-067 and 22V-882. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does or does not exist in these or any other Holiday House trailers.
Additionally, the Agency notes that the Vehicle Safety Act states: “A manufacturer’s filing of a petition in bankruptcy under chapter 7 or chapter 11 of title 11 does not negate the manufacturer’s duty to comply with section 30112 or sections 30115 through 30120 of this title,” which include the recall provisions of the Act.
The Agency reserves the right to take further action as warranted. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE23-007. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
What an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for PE23-007
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.