NHTSA Office of Defects Investigation

Preliminary Evaluation PE10-026: Front Subframe Corrosion Failures

  • Closed

NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE10-026 on July 20, 2010 and closed it on December 20, 2010, the day it opened Engineering Analysis EA10-007, which this investigation's summary cites. NHTSA's investigations file lists the 1999–2003 Ford Windstar for it and links recall 11V-030 to it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
PE10-026 (also written PE10026)
Investigation type
Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
Status
Closed December 20, 2010
Opened
Closed
Vehicle or equipment manufacturer
Ford Motor Company
Components
Structure — Frame and Members; Suspension
Recall linked by NHTSA
  • 11V-030: CORROSION FRACTURES OF FRONT LOWER CONTROL ARM, reported
Vehicles and equipment
1999–2003 Ford Windstar

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE10-026.

try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.

The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.

Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.

The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).

For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).

The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.

Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.

Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).

ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.

All but one of these involved vehicles from Salt Belt states.

All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.

Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.

Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.

Testing by both Ford and NHTSA have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.

According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.

ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).

These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.

Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.

However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).

This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently re

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE10-026. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Ford VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for PE10-026

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.