NHTSA Office of Defects Investigation

Preliminary Evaluation PE10-005: Electric Power Steering Failure

  • Closed

NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE10-005 on January 27, 2010 and closed it on July 19, 2010. NHTSA's investigations file lists 3 models from 2 makes for it and links recall 10V-073 to it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
PE10-005 (also written PE10005)
Investigation type
Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
Status
Closed July 19, 2010
Opened
Closed
Vehicle or equipment manufacturer
General Motors, LLC
Component
Steering — Electric Power Assist System
Recall linked by NHTSA
  • 10V-073: ELECTRIC POWER STEERING, reported
Vehicles and equipment
3 models from 2 makes, including the Chevrolet Cobalt and Pontiac G5

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE10-005.

In a March 1, 2010 letter, General Motors Corporation (GM) provided a defect information report to NHTSA regarding a problem that could result in sudden loss of power steering assist in certain model year (MY) 2005 through 2010 Chevrolet Cobalt and MY 2007 through 2010 Pontiac G5 vehicles equipped with electric power steering (EPS).

The letter indicates that the loss of steering assist could occur at any time while driving and that, once assist is lost, a message is displayed on the Driver Information Center (DIC) and a chime sounds to inform the driver.

The letter further states that steering control is maintained in manual mode, but would require greater driver effort at low vehicle speeds.

In the next ignition cycle, power assist is typically regained and the DIC message is no longer displayed.

GM's letter identifies the root cause of the EPS failure as the EPS motor and indicates that production of a new motor started in December 2009.

GM's recall repair procedure instructs dealers to replace the EPS motor in all recalled vehicles. ODI's analysis of all information available related to sudden loss of EPS assist while driving in the MY 2005 through 2009 Chevrolet Cobalt vehicles shows current complaint and warranty rates of 323/100,000 vehicles and 0.4% respectively.

In response to ODI's request for information, GM identified 81 complaints where a crash was claimed that may be related to loss of EPS assist.

ODI's analysis of all crash claims was based on verifiable factors such as; whether a loss of EPS was indicated at the time of the crash by a chime or malfunction indicator lamp or if a EPS related component malfunction was identified after the crash occurred.

With this method ODI identified 36 possible crashes related to EPS failure.

GM assessed crash claims based on the available facts and excluded crash claims that indicated that the vehicle was travelling at speeds in the range of 30 mph or greater.

GM said that it believes if power assist is lost while a vehicle is moving at speeds in the range of 30 mph or greater there is a small difference in steering efforts perceived in subjective evaluations at those speeds and it is unlikely to lead to loss of vehicle control. Based on GM's safety recall, this investigation is closed.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE10-005. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Chevrolet

All Chevrolet recalls

Pontiac

All Pontiac recalls

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for PE10-005

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.