NHTSA Office of Defects Investigation

Preliminary Evaluation PE09-027: DOOR GLASS DETACHMENT

  • Closed

NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE09-027 on May 21, 2009 and closed it on September 24, 2009. NHTSA's investigations file lists the 2008–2010 Thomas Built Buses SAF-T-Liner C2 for it and links recall 09V-344 to it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
PE09-027 (also written PE09027)
Investigation type
Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
Status
Closed September 24, 2009
Opened
Closed
Vehicle or equipment manufacturer
FREIGHTLINER LLC
Component
Structure — Body — Door
Recall linked by NHTSA
  • 09V-344: ENTRANCE DOOR GLASS, reported
Vehicles and equipment
2008–2010 Thomas Built Buses SAF-T-Liner C2

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE09-027.

THIS INVESTIGATION WAS OPENED AFTER A FLEET NOTIFIED ODI THAT IT HAD LOST A FRONT DOOR GLASS PANEL WHILE THE BUS WAS BEING OPERATED.A FIELD INSPECTION REVEALED TWELVE MORE BUSES HAD LOOSE DOOR GLASS PANELS.ODI IS ALWAYS CONCERNED WITH OBJECTS THAT SEPARATE FROM VEHICLES AND COULD POSSIBLY STRIKE ANOTHER VEHICLE OR HIT A PEDESTRIAN.ODI'S FINDINGS WERE RELAYED TO DAIMLER AND THEY COMMENCED AN INVESTIGATION.DAIMLER WILL CONDUCT A SAFETY RECALL TO CORRECT THIS CONDITION ON APPROXIMATELY 13,945 BUSES. DAIMLER BELIEVES THAT THE ENTRANCE DOOR GLASS MAY BE INADEQUATELY BONDED TO THE DOOR FRAME.DAIMLER WILL NOTIFY THE AGENCY IN THE NEAR FURTHER AS TO WHAT CORRECTIVE ACTION THEY PLAN TO TAKE.THIS RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION AND THEREFORETHIS INVESTIGATION IS CLOSED.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE09-027. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Thomas Built Buses

All Thomas Built Buses recalls

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for PE09-027

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.