NHTSA Office of Defects Investigation

Preliminary Evaluation PE04-054: POWER LIFTGATE LATCH

  • Closed

NHTSA's Office of Defects Investigation opened Preliminary Evaluation PE04-054 on July 30, 2004 and closed it on November 22, 2004, the day it opened Engineering Analysis EA04-031, whose summary cites it. NHTSA's investigations file lists the Chrysler Town And Country and Dodge Grand Caravan for it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
PE04-054 (also written PE04054)
Investigation type
Preliminary Evaluation The first stage of most defect investigations: NHTSA's Office of Defects Investigation gathers basic information about a possible safety defect, including from the manufacturer.
Status
Closed November 22, 2004
Opened
Closed
Vehicle or equipment manufacturer
Chrysler (FCA US, LLC)
Components
Latches/Locks/Linkages; Latches/Locks/Linkages — Hatchback/Liftgate — Lock
Vehicles and equipment
Chrysler Town And Country and Dodge Grand Caravan

A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Preliminary Evaluation PE04-054.

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Preliminary Evaluation PE04-054. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Chrysler

  • Chrysler Town And Country

All Chrysler recalls

Dodge

  • Dodge Grand Caravan

All Dodge recalls

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for PE04-054

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.