NHTSA Office of Defects Investigation

Equipment Query EQ10-006: Dimplex Fireplace Remote Control Kits

  • Closed

NHTSA's Office of Defects Investigation opened Equipment Query EQ10-006 on June 22, 2010 and closed it on March 28, 2011. NHTSA's investigations file lists the Dimplex Plugin Electric Fireplace for it and links 24 recalls to it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
EQ10-006 (also written EQ10006)
Investigation type
Equipment Query An administrative investigation that reviews recall reports to confirm that the equipment suppliers and vehicle manufacturers involved in an equipment recall have filed the recall reports required of them.
Status
Closed March 28, 2011
Opened
Closed
Vehicle or equipment manufacturer
DIMPLEX NORTH AMERICA LTD.
Component
Equipment — Recreational Vehicle/Trailer
Recalls linked by NHTSA
  • 10V-406: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-415: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-417: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-419: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-420: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-422: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-424: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-428: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-434: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-437: PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE, reported
  • 10V-443
  • 10V-454
  • 10V-455
  • 10V-456
  • 10V-484
  • 10V-505
  • 10V-520
  • 10V-521
  • 10V-557
  • 10V-559
  • 10V-615
  • 10V-653
  • 11V-066
  • 10E-027 (NHTSA record)
Vehicles and equipment
Dimplex Plugin Electric Fireplace

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Equipment Query EQ10-006.

try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.

On May 11, 2010, Skyline Corporation notified the NHTSA that it had decided certain model year 2004-2007 Skyline Park Model trailers contain a safety related defect.

Skyline stated that certain trailers were originally equipped with Dimplex electric fireplaces containing a plug-in remote control receiver that can overheat, possibly causing a fire.

NHTSA assigned recall number 10V-201 to this matter.

In early May 2010, Thor Industries contacted the Recall Management Division (RMD) regarding the use of these Dimplex fireplaces in several of its recreational vehicles.

Upon initial contact with Dimplex, it was learned that these fireplaces were sold through a distributor that may sell them to many other recreational vehicle manufacturers to be installed as original equipment.

Dimplexissued a recall with the U.S. Consumer Product Safety Commission (#10-167) for 700,000 units.

In May 2010 RMD informed Dimplex of its responsibilities under 49 CFR 573 as to its obligations to conduct a safety recall for the original equipment used in motor vehicles by more than one vehicle manufacturer.

Dimplex submitted its Part 573 Report (10E-027) on June 6, 2010, identifying a total 25,000 defective units sold to its distributor, WESCO International, Inc. (WESCO).

On July 6, 2010, RMD mailed WESCO an Information Request (IR) letter requesting a full list of customers that were sold these recalled fireplaces.

WESCO responded on July 23, 2010, with a listing of 162 companies that were further sold this equipment.

After parsing out closed companies from the list and those known to RMD not to further distribute motor vehicle equipment or manufacture vehicles, RMD contacted a total of 40 companies with IR letters mailed on August 31, 2010.

On November 1, 2010, RMD mailed a second round of IR letters to 14 companies that had not yet responded to the first letter.

By the end of December 2010, another 2 IR letters were mailed to Wray Brothers and Rexhall Industries, as they had still not responded to RMD's letters.

As of the closing of this EQ, despite multiple phone calls, e-mail exchanges, and IR letters, these two companies have still not filed an official response with RMD regarding this matter.

RMD will refer this matter to the Office of the Chief Counsel (NCC) for further enforcement activity as appropriate.

Of the remaining 38 companies RMD contacted, their responses break down as follows:- 23 vehicle manufacturers filed a Part 573 Report with NHTSA and contacted their affected customers.- 6 letters were returned as those companies are no longer operating.- 4 companies only used the units for samples/prototypes and did not retail them to the public.- 3 companies either did not receive any affected units or only sold their units outside the U.S.market.- 1 company, R-Vision, responded that their company filed bankruptcy and they no longer possessedcustomer records for those vehicles affected by the Dimplex equipment.- 1 company, Custom Campers, is owned by NuWa Industries and their affected units were included in NuWa's Part 573 report to NHTSA. For detailed responses, please see the attached spreadsheet outlining each company's response to NHTSA's IR letters.

This EQ is closed.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Equipment Query EQ10-006. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Dimplex

  • Dimplex Plugin Electric Fireplace

    • model year not given

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for EQ10-006

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.